Overall Ratings & Reviews Mozart Hotel

Clean hotel, room was a good size with sitting area a kitchen as an addition. Comfy bed

The power doesn't work for hours every day. When this happens, the elevator doesn't work. The bathroom smelled bad, the safe didn't work, and my room was lacking towels. Some extenuating circumstances: it's not the hotel's fault the power goes out; this happens across the city. Also, there was a backup lighting system. However -- it is the hotel's responsibility to notify guests of the fact that the elevator doesn't work during high traffic times of day, particularly in that it makes it impossible to use the elevator in an 8-story building. Fancier hotels in Beirut have backup generators that address this problem. Many people might have been fine paying less for a building with no backup generator, but I didn't have the chance to make this choice bc the hotel was not upfront about the fact that they can't afford one. I have a bad leg and didn't want to have to walk up to the eighth floor when the power went out, so I had them move me to the first floor. However, the room they moved me to was missing basic things like pillow cases and towels. When I complained, they brought me pillowcases, but I never got towels. One of the most concerning features was that the safe did not work in either room. When I asked about this I was told a guy would come on Monday who had the key to set up the safe. The guy never came. It's inexcusable to not have the person with the key to the safe accessible when someone is getting settled in their room. It made me feel unsafe.

There’s no room service Internet was very bad Noise every where Room is very tight Toilet is very bad

Do not stay at this hotel! It was a horrible experience, plain and simple. In the beginning they lied to us and said our booking was canceled. It wasn't, and it had already been paid for. Then we had a 24 hour battle just getting towels and toilet paper. They promised to bring it to the room "after five minutes", but the staff just went to sleep, or simply ignored us. Even after we decided to wait for them in the reception. The room was mostly broken. Fetid smell from the toilet area. Not clean shower. But worst of all was the checkout process. They refused to take our cards, so we had to hunt around the area for a working ATM. When we returned, they had taken the liberty to go through all our stuff and packed our bags for us, mixing up everything, touching our toothbrushes and underwear, and just dumped it in the reception. And then they wanted even more money from us. Please avoid this horrible place if you want to enjoy yourself in Beirut. It's not worth it.

A very bad service, the worst hotel ever, no room cleaning. Employees have no experience , They left our luggage outside the room over 10 hours. Electricity is unavailable for few hours a day . It was a very bad experience.

only problem was, i had to go up the stairs at 2 am because there was no electricity

No TV service No heat Broken AC One light doesn’t turn off Filthy Neglected

the hotel stated that they have generators to compensate the power cuts but when i got there was no electricity for 8 hours/day plus that my room wifi was terrible!! the only two things i asked for were wifi and electricity as I have work and none was there! will never come back.

The location is fantastic, staffs are friendly but poor English. Worth of the price in total! The bathroom water was not warm enough.

Location was the best thing about the property, otherwise nothing..

Not recommended The only advantage is the location and the price

I like the position Ididnt like the room and the service The internet wass soo slow

The smell of cigarettes is everywhere around the hotel. I was woken up by the stinky smell of cigarettes multiple times during the night I wasn’t sure where it was coming from! The room was poorly maintained and dirty particularly the bathroom was pretty disgusting. I know I only paid fifty dollars for the night but certainly the experience wasn’t worth the savings on this hotel stay.

It was only one night, very short, but the service was fine and the room perfect, with a nice balcony !

Good hotel. The staff were hospitable. Break fast great. Location was excellent. For vegan try LUNA restaurant near the hotel and also the felafel place near by. Several coffee shops nearby. We stayed here for ten days and enjoyed the stay. Very nice hotel. We will come back to stay here again.

Good value hotel in the heart of Beirut. Friendly staff and good price beer $5

Dirty room. Good staff good location They offered to change the room. But not much better

I would not hesitate to stay again; the room was very clean, nice and the bed is comfortable. . It's an excellent value for money. The Hotel is located in Hamra district in which is in heart and soul of Beirut; one of the city’s major commercial districts, Hamra is home to Lebanon’s fashion stores, restaurants,...

We arrived at night, when we showed our booking( secured without payment from hotels.com) lobby said we didn't receive anything and ended up paying +10$ because of that. The hotel in general is good, location is quite good, the room was smelly, it wasn't a bad smell but it was there all the time.

Needs renovation