Overall Ratings & Reviews Vila Gale Isla Canela

Superbe hôtel, personnel agréable. Mais la propreté laisse à désirer surtout sur la partie extérieure au niveau des piscines. Le petit déjeuner est également moyen.

Special thanks to Inez, Gema, Isabel and Merche (all from the front desk). Excellent staff!!!

Nice large hotel but mostly for families, lots of kids in the pool, great sea view from the room. Free parking should have been included but was only for ’all inclusives’!!?? We had to park on a street 300 meters from the hotel ☹️, nice breakfast.

Staff bastante simpático, apenas um incidente no primeiro jantar, que foi logo resolvido no dia seguinte.

12 nights family holiday. We’ve stayed before at this hotel and we were delighted with our room - ask for a rear view of the nature reserve! Food is always excellent at the Iberostar. We stayed half board so can’t comment on drinks but they looked good. I would say the lighting in the canteen style restaurant needs working on as the ambience was OK for evening dinner. The hotel is now 90% Spanish/Portuguese guests which appeals to us but, English is very limited do you have to try your Espanol! Entertainment was busy and they worked hard. I would say that the hotel is in need of some modernisation now but, it is still a decent choice for a beach holiday. The playa was great, Neptune’s still going strong in the marina and the restaurants in Punta del Moral are still outstanding quality and value. Ayamonte still a nightmare to park and a little rundown - watch out for the beggar parking attendants. We visited Sanlucar de Guidiana and absolutely loved it - zipwire and all! Muy Bien!

verry nice hotel,i will come back.

Second time in this property and it was again great! Good food, friendly staff, excellent service and all very clean. I did feel that this time the entertainment was a bit slow for our age range, there was a big group of elderly people in the property and not many activities going on like we had the year before.

Beach and surrounding nature plus friendly staff.

The Staff were extremely friendly and helpful and the Spa treatments were amazing

Excelente todo incluído, a comida nos buffets era muito boa e a diversidade de bebidas incluídas também. O que mais me impressionou foi a simpatia do staff, excelentes colaboradores com um sorriso na cara sempre, com um especial obrigada à equipa de animação, pool bar e restaurante sem deixar de mencionar também a excelente limpeza do Hotel. Só achei o quarto um pouco pequeno, não havia muito espaço de passagem entre as camas e parede e a TV estava muito para fora o que fez com que estava constantemente a dobrar-me para passar.

Nice hotel!

Clean, good service and good food.

Fabulous hotel. We have travelled all over the world and have yet to see a restaurant with the selection of wonderful food provided. Cleanliness was impressive as was the friendly staff who couldn’t do enough. The area is very quiet and there is a walkway to an unspoiled massive beach. If you just want to chill out and not be among masses of tourists this is the place! Thoroughly recommend.

Beautiful hotel and lovely staff!

Lovely hotel, good rooms, we had sea view balcony - a must have, stunning view of pool side and sea. We went for all inclusive , all hotel staff couldn't to enough to make your stay enjoyable. Pool a little fresh but it is end of May, there is a lovely indoor pool Spa was good, sports massage excellent. Bar staff worked hard and took delight in bringing drinks to us from our sun loungers - how decadent did we feel. Animation team very bubbly and fun all wig lots of personality and novel poolside ideas . I took a beautiful hour walk every day along the beach, prom and Marina Not a lot to do at night but animation put on a good show A place to come and relax and get some sunshine

The food quality is not the best the shows were very poor quality

I'm from the US and realized what 4 stars means in Europe; no frills and maybe a 2 star. But I took a chance and booked a night for my son and I and wished we could have stayed longer! Even though it was crowded it still felt comfortable and relaxed. Great atmosphere for both family and couples retreat! You don't even need to leave the hotel as it offered an all inclusive " club med" vibe! The Buffett meals were the best I have ever experienced hands down! You will not regret staying here!!

Perfectly situated. The beautiful calm beach accessible by wooden path that crosses dunes just in front of hotel. About a four minute walk. Actually nice to have this bit of distance, as it meant the pools weren't filled with sand from the beach. A great place for both families and couples. There were kids around, but mostly in the pool or at the kids club the hotel managed. So family-friendly + romantic at same time. Beautiful common spaces, clean, spacious. We reserved a double standard, were apparently upgraded to something a little bigger. Even so, the room was small. Big enough for two beds squished together to equal a double bed (pretty common in Spain) and then a cot for our child. The room might have been bigger, but it was perfectly serviceable. The dinner buffet was good. The breakfast buffet was okay. They don't have anything decaffeinated for the pregnant set, which was disappointing for a four star hotel. You'd think they could make a decaf coffee. They gave us a voucher for a free one at the bar, though. They just didn't have decaf coffee or black tea available during breakfast. We'd go back. It was a nice hotel. Would recommend.

We thoroughly enjoyed our stay in the hotel. the staff were very friendly and helpful and we enjoyed watching the Spanish guests doing the line dancing. The food was very good and we would certainly return. John and Pat Portugal

Hotel estupendo y servicio cuidado. Quizás podria el desayuno ser más variado pero calidad precio nos mereció la pena.