Beautiful, clean hotel and rooms. Staff were all welcoming and attentive. Stayed over for a wedding - wedding meal was delicious.
Ian
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great place to stop very clean and welcoming great staff and around a great place
Laura
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room was clean and tidy on arrival
However next day.. left ticket on door for my room to be cleaned.. the bed was not made up neatly.. just thrown up and pillows not put back in a tidy position.. I expected decent toiletries in bathroom.. no shampoo first two days.. one of the bedside lamps didn’t work.. bit of a health and safety issue for me.. as I get up during the night and didn’t expect this .. to not easy to navigate channels.. watched Netflix on my iPad for duration of stay. Breakfast was disappointing.. not enough healthy or fresh options.. eg dried fruits instead of fresh. I paid for breakfast before arriving.. but ended up only having one as I went to a local cafe where they had fresh produce which was much more suitable for my dietary needs.Also on pricing! I got charged €14 for 2 cups of coffee!! Ridiculous price for guests staying at your hotel.. Another problem I had was trying to find any information about the dinner menu and prices.. There should be information in the hotel rooms for guests so that they can make a decision as whether to reserve a table. Also no information about spa or gym in room! Second day however bed was made up more satisfactorily and Elemis toiletries were available In bathroom. 😊. Staff were varied.. looking smartly dressed.. but I have definitely been in other establishments where the staff are much more energetic and engaging with their customers. Sorry wouldn’t stay again unless some changes were made.
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Kelly
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room ok, bit dusty, staff excellent, parking lots of it,
Bar, so expensive, you need a bank loan, same as the hotel was nice,
shirley
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean room can not fault one thing about this place
The staff are so helpful friendly and very attentive
I will definitely be returning the menu is unbelievable
The offers they had on was great.
Anna
with Partner
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nic e room - shame about the pealing wallpaper - also the bathroom fan went on all night
Sandra
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The room and stay was excellent. The hotel and room were clean with ample parking and the staff were very friendly. Had a meal and breakfast and the food was very nice.
The only negative was the bar prices. £46 or £37 for a bottle of wine, paid less in London hotels.
Dana
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Thoroughly enjoyed our stay. Room was spotless, staff polite and friendly.
Ian
with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Stayed here for a wedding as a family of four. Very nice room, a little bit on the expensive side but weighing up a taxi home 40 miles and breakfast it worked out about the same. Breakfast was very good. The drinks at the bar were a bit on the expensive side at £8 a pint but what can you do
Helen
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Staff very good. Room excellent. Food nice.
Great time had.
Jonathan
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Lovely staff and food
james
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great
Sheila
with Partner
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We stayed here for our friends wedding reception but for the price of our room £151 for a night we were disappointed.
Bring your own toiletries as the hotel only supply x1 of each 30ml shower gel shampoo conditioner. No enough for 2 guests for 4 showers. No fridge in room to put milk (if like me who loves her cuppa tea) or bring your own wine .hotel will charge you if you leave your empty bottles in the bin . Small Cold plates at breakfast (we had a cooked one) i did ask the waitress for a warm plate but she said they dont have a plate warmer. Overall hotel looks lovely from outside bed was comfy but im afraid to say ive stayed at some fantastic hotels but this isnt one of them Ps they will take an extra £50 from you at check in refundable if no damage to the room or empty alcohol bottles in bin. Order at the bar a large white wine + pint of cider costs £20
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Jeremy
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
A couple of minor things with room 222
When returning it always smells strongly of fried food I presume some over lap between kitchen extract and room intake.
The glass bathroom door snags on the floor so dropped on hinges cant open door more than halfway. Surprised Chamber maids had not flagged it but not the end of the world.
But in general a pleasant enough stay and will come again
thanks
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Owen
with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very modern and clean
Stephen
with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff in all areas excellent. Restaurant, bar and reception areas are lovely, modern and clean. Good quality food in restaurant at breakfast and dinner. Slight disappointment was in cleaning in bathroom - unfortunately grout and shower screen had that horrible orange mould. Not a job for day to day cleaning, just needs a good clean maybe once a month. Bed comfortable, pillows very lumpy. That said still a very good hotel and will stay again, this was our 3rd visit.
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Alaina
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Clean modern and very friendly staff
Petra
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The rooms are perfect bathrooms are immaculate
Staff are dressed so smartly and friendly And will help with any questions
Would definitely recommend
Stephen
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room was clean, staff were excellent nothing was any trouble, food superb, overall beautiful place.