Overall Ratings & Reviews Rifóles Praia Hotel & Resort

Great hotel in a great location. However, there are a few weird things that Americans will find very unusual one is they do not accept Apple Pay (when even the street vendors in Brazil do). Second it’s probably the worst Wi-Fi in a hotel I have ever used in Brazil. They probably don’t even try to improve it so if you work remote do not rely on the Wi-Fi. It’s absolutely hideous. The only thing that saved this hotel is the location, the breakfast and the staff Everything else is just not great, needless to say that I wouldn’t return.

I don't want to rag on the place, but my guess is that there are much better options. This place is rundown, physically uncomfortable (the bed! The chairs in the room! Even the loungers by the pool!), noisy, and just not nice. Very minimal english was spoken (not their fault; I'm the one visiting, so that's my problem to deal with) which made asking for things very challenging. The room I was put in had construction occuring above and next to it, preventing me from ever "relaxing" in my room during normal business hours. Additionally, the room lacked blankets (just a sheet) and the AC options were "freezing" or "minimal and humid." The buffet offerings for dinner and breakfast were fine, though you can't just "a glass" of wine with dinner. The pool areas were nice as well (if you can tolerate children.) Oh, and points for a swim-up bar. Direct beach access from the hotel was also a plus (even if the surf made the water a little too rough to enjoy.) And the showers were hot and with great water pressure. But overall, the place seems underutilized; beach bars and in-lobby coffee bars that were unattended, difficulty in getting waiters' attention for service at the pool, things like that.

The hotel is nice however, the walls are thin. You can hear other guests and there’s this strange window in the bathroom that is open to, I believe, a mechanical room and the room next door also has a window with the same situation and you could hear each other whether it was conversation or using the bathroom. Also was next to a housekeeping room and heard them anytime they were there.

I would give 5 stars for the locations and views. The hotel is very old and smells mold. My first room was horrible. I wasn't sure if the linens was changed because of the stains we saw. My second room was ok. Overall I do not recommend this hotel if you like comfortable rooms like me.

Overpriced compared to other options in the area. I stayed at Priamar earlier in the trip for $50 less per night, and had a more comfortable experience. For $5 more we could have stayed at 5 star SEHRS. They recently opened a new property next door so they seem to not care about keeping anything up at this one for the 20 years they have been open it seems like everything is original including the mattresses. The most uncomfortable bed I’ve ever slept in. I used the chain on the door to keep my 2 year old from getting out, he barely pulled it open and the trim peeled away from the wall allowing him to escape. A few other negatives: 1. English listed as language spoken but no one to check me in in English. 2. Says on site SPA, but no spa on site 3. Cinema room was not in operation during our stay 4. The pool closest to the beach and only hot tub on site were out of operation 5. Babysitting offered by hotel is simply a phone number to a woman from the community that others have used before, no prices or other information provided. Research and chose other properties in the area. I am American and may have different standards than the local clientele but I have traveled Brazil for a total of 6 months and feel this was pretty low standard for the price point.

I found the hotel mainly catered for families with children. I could hear all conversations going on in the restaurant. Children screaming all afternoon in the pool (especially the wet bar pool)! Overall the building need an update!

Great location, pools and entertainment group. My daughters had a great time.

Great beach hotel option to stay at, not very safe area outside to walk around but you can easily get Uber to travel around. One of the expensive options at Natal worth paying since it still comes very cheap. Not many international chain hotels around so it’s worth staying there. Big rooms, ocean view, 7 small pools, beach area, great breakfast included. Very good value for money.

Rooms are old and in very bad condition, not clean and uncomfortable bed. The rooms on the 4th floor at least are old and need urgent renovation. We had 2 rooms for 9 nights, we change one of them for a suite, paying extra fee, and the bed on the so called suite were smaller than the regular room. The staff is friendly, our experience with the expensive food was disappointing, we had to wait one hour (yes...one hour) for one simple, small pizza. some times the restaurant for breakfast is chaotic, with no coffee or toaster or spoons... if we deserve any room upgrade for our +gold status on Expedia, we never got it, since we had to pay for the upgrade required.

Great place to go with family and as a couple. Great Service!! It seems like those hotels from tourism magazines! A lot of swimming pools and they offer Beach Service (towels and chaise).

We arrived around 1 PM. Staff were kind and helpful. Hardly any English spoken, but fortunately I am fluent in Spanish and they could handle that a little better. It was nice to find that the hotel had private parking in a closed underground garage area. Regarding the room, the view was fabulous and roomy for me, my partner and two children. The down sides were the noisy air conditioning unit, which most people will want to keep on all night. Also the cold water tap sometimes provided warm water. When I complained at the reception desk, I was told that no one, even locals, drink water tap. I should have been warned of this when I checked in. I am glad I didn't drink any. There is a small shop opposite the hotel where you can purchase large bottles of water. We got a five litre which lasted the five days of our stay (the rest of the time you tend to drink cold beer, caipirinha or fruit juice, all of which are inexpensive). Another issue was the jacuzzi in the bathroom. I wanted to have a bath the last night and found the pump wasn't working. Pillows are excellent and beds are comfortable, always a plus! The last night there was a water leak in the balcony and the water flowed into the room, filling the gaps between the tiles. We were checking out at 1 AM, so it wasn't too much of a pain for us, but otherwise it would have interrupted a night's sleep. Foodwise, the hotel is excellent. Fabulous breakfast. Pools excellent too, and access to the beach with free loungers w/shade.

Great hotel for a relaxing getaway - beautiful views, wonderful pools, good food and service, easy beach access. Being at the north end of the Ponta Negra beach strip, it's in a very quiet neighborhood - meaning there are no other restaurants or bars right nearby or along the waterfront, though there are several good options a few blocks inland.

Overall, our stay was fairly good. The location of the hotel is perfect, and the physical property is gorgeous. Food was great, pools were great, and the staff was great. A couple of negatives... Without air conditioning on all the time, the rooms and hallways were a bit musty. Also, checkout was a bit slow. But these didn't detract much from a good experience.

The only bad thing is the every time I'm at this Hotel they a renovating something. Workers around and sometimes very nosy. This time even they were renovating the main pool, it was very quiet , as it should be. I recommend this hotel because of it's location, stuff and service. If you're alone, for business or with family.

Muito bom! Pessoal atencioso e educado. Comida excelente. Certamente retornarei

peguei um quarto que esta fedendo a mofo comuniquei a recepção e eles me acomodaram em outro quarto, tv sem acesso aos canais, o wifi não pega os dados moveis também não pegava so pegava na recepção

Hotel bom para família e crianças gostei bastante voltaria sim

Apartamento reservado, úmido, com vários sinais de mofo, sem condições de uso. Trocaram por um melhor, porém a TV não ligou, trocaram e não ligou, ficamos 6 dias sem TV. Hotel muito sujo, área das piscinas sujas,funcionários despreparados. Café da manhã muito fraco, parte quente sem sabor e todos os 6 dias o mesmo cardápio.

Não gostei e não recomendo. Quarto lotado de pernilongos. Porta da sacada quebrada . Ar condicionado super barulhento e além de tudo havia um barulho constante a noite toda . Cama super desconfortável, luz do banheiro não estava funcionando direito e telefone quebrado .

Foi uma das piores hospedagens. Cafe da manhã ate com bastante itens mas.sem qualidade, farto em.frutas que salva o cafe da manha. Fiz a reserva em uma suite luxo, e que no anuncio tinha viata do mar. Acabou sendo um quarto no piso da garagm ,umido, piso vazando no quarto e banheiro., apesar de ser uma suite reformada. Reclamei no checkin mas disseram que o hotel estava cheio, mesmo me propondo a pagar a diferença. Ha um serio preconceito e os piores quartos sao destinados ao Hoteis.com e outros sites. Reclamamos varias cezes mas a recepcionista Rayara, acho que era esse o nome so revirava os olhos e com total desprezo para resolver qq problema. Na véspera do meu checkout conseguimos com um funcionario da recepção que nao pegamos o nome, trocou nossa suite da 624 para 615, um apto antigo ainda aem.reforma, mas ligava o chuveiro e agua vazava pelo quarto. Enfim ficamos o minimos de tempo possivel no quarto. Nunca mais voltarei neste hotel caso volte a Natal.