Absolutely fantastic from start to finish. Location is perfect, staff couldn’t do more to help & absolutely no outside noise in the rooms! Already looking to rebook

Great hotel in a great location, rooms were fab, and the added microwave, coffee machine and fridge a big bonus

A/C didn’t work

Excellent place spotless and staff were excellent. Really comfortable bed. Room a bit small but well designed. Loved the small kitchen. Only slight gripe I couldn't get a late check out as the place was fully booked the next night. Right in the heart of Liverpool.

Hotel is centrally located near many bars and restaurants but inside is quiet. Staff are very friendly and helpful. The room was lovely with a mini kitchen area with microwave, fridge and kettle. Huge tv in the room. Comfortable beds and a nice bathroom.

Henry was great checking us in. Room was great. Spacious enough with sink, fridge and coffee making. Bathroom good and nice molton brown toiletries, good shower. Good WiFi and would definitely recommend. Nice welcoming staff.

Returning customer, great place to stay…would highly recommend it

Very central with lots of entertainment options. The room was very quiet at night despite being close to all the pubs and street noise.

Clean rooms. Friendly staff. Feels safe with security checking to ensure it is guest coming in late night. Convenient location that is close a close walking distance to major restaurants, stations and popular attractions.

Room was either too cold or too warm but the bed was comfortable, shower was good, towels were soft and there was very little noise. The bonus was having a small fridge, kettle and sink. Room 226 on 2nd floor. Looks over the back and a staircase on one side. Overheard someone in a front facing room mention the street noise and early morning bin collection.

The hotel was pleasant enough and I liked the fact that the building had character i.e. beams and roof trusses etc. The staff were polite and helpful. My only gripe was that there was no water or mini bar in the room. When I arrived, I’d been travelling all day and was thirsty. I was disappointed when I discovered there was no bottled water in the room. This is something I’ve come to expect from hotels as I’ve this in most hotels I’ve stayed in.

Staff lovely, hotel lovely and great location.

amazing room, staff and hospitality!!!

Stayed in this Resident Hotel several times and the reason is Location and and value for money. Nice and clean and great rooms.

Air conditiong was good. There was noise from the bars and clubs nearby as well as noisy people in the room beside us who made noise all night. The hotel wanted £20 for an hour later check out time.

Great place to stay in Liverpool, quiet, very comfortable and excellent central location. Staff are excellent and ready to help with anything 😀

Air conditioning a bit noisy

Staff are wonderful, so friendly, helpful and welcoming.

Brilliant stay, lovely staff

Excellent stay, central to everything. Room was spotless and staff could not do enough for you. Would not hesitate to stay here again. Lovely welcome card in the room.