8.4
Very Good
From 552 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.0

Service and Facilites

8.6

Traveler Reviews Maison Tulum

Number of reviews per page
20
40
Top reviews
Carl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved our stay. The place is beautiful and we can’t wait to return.
Bharat Bhushan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

If you want different experiences from regular hotels you can stay .. this is not hotel or Airbnb or house it’s something.. 100$ per night not worth. Area is completely slum
Thomas
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Just an incredibly lovely place. Great location in centro, near the bus station, with charming decor (plus resident gatos!) and a great rooftop to enjoy. Guillermo, the manager, was extremely helpful and allowed me to leave my luggage in the office until check in time. Instructions for the room (and the various keys) were clearly delineated. The continental breakfast (which some have groused about) was adequate--this isn't the Holiday Inn or other generic chain. I added an americano from the café downstairs (also lovely) and enjoyed it on the rooftop in the morning. Only regret was that I couldn't stay another day or three, but I would (and will) return. Thank you!
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geidhy
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

It was cute but i was disappointed with the “free breakfast” literally two slices of bread in ziplock bags, while downstairs its a full cafe. In my opinion don’t promote free breakfast.
HAIYAN
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Love Maison Tulum
Josefina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Guillermo welcomed U.S. and escorted U.S. to our room which was the best room. When I mentioned I had trouble walking up stairs he was willing to change us to accommodate me. He was so helpful and kind. I loved the feel of being in the jungle and the restaurant was pure joy and so delicious. I loved staying there. Highly recommend it!
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Paul
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Guillermo is a gracious and welcoming host in the beach town of Tulum. The small Maison Tulum has been decorated in an artful, quirky, colourful way to look like it's right in the jungle, and it's very captivating and surprising at every turn. There's a very good restaurant attached - perhaps operated separately - that serves breakfast and lunch. And the ADO bus terminal is just two blocks away, very convenient.
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ANTHONY
4.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Old, not in good condition, shower leaked, only 1 pillow, no blanket. Wouldn't go back.
Elaine
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

We booked the ground floor suite which would have been nice if not for that annoying sewer smell. We had to buy a candle to get rid of it. The suite is large and comfortable with a nice secluded patio. But… no shampoo or conditioner, no bath mat, no hand towels, no dish cloth, no coffee machine, no chairs on our patio (We had to take the kitchen chairs out but were told not to leave them outside), little details lacking that would make it so much nicer. Cleaning is upon request. Other than that, the hotel is charming, colorful, with funky decorations and so many plants. The courtyard and rooftop terrace are cool. The adjoining restaurant is amazing. Location is two blocks from Tulum main road, walking distance from bus station. Lots of restaurant options around.
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Steve
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This place was AWESOME. A little gem completely hidden away from all the hubbub, but easily walkable to it. Our room was large, had everything we needed, the bed was just the right kind of firm, the water was hot, And the owner/manager is beyond kind and attentive. We’ll definitely be back!
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Good location. Good service. Guillermo was nice and helpful. All in all a very good stay.
Jacqueline.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
veeraraghavan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

we had comfortable stay
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you
Arturo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Julie
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Theresa
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
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Eric
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.
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Tom
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
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Number of reviews per page
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