Overall Ratings & Reviews Courtyard by Marriott New York Manhattan/SoHo

Mediocre service. Breakfast was stated included but it was starbucks paid service.

Property was clean and the staff was welcoming and professional.

no parking on premises

A

Overall a good stay. No frills hotel, but does the job. Would come again.

The room itself was small (as it is for most NYC hotels) but the staff (house keeping, the reception, and the cafe) very kind and attentive. We stayed in the accessible room and the water pressure and temperature in the shower was nice. The curtains moved automatically with gentle pushes, too. Most importantly, the location was great. Overall, very comfortable!

Our overnight stay was a bit of a mixed bag. The room itself was generally clean and comfortable, which we appreciated. However, there were a couple of disappointments that took away from the overall experience. Firstly, the toilet bowl was noticeably stained, which raised concerns about the thoroughness of the cleaning. It wasn’t a deal-breaker, but definitely something that shouldn’t be overlooked—especially for new guests arriving. At check-in, we were asked if we’d like housekeeping, and we confirmed that we would. Unfortunately, no housekeeping service was provided during our stay. While we were only there for one night, it was frustrating to be offered a service and then not receive it. Lastly, one of the elevators was out of service. While the staff did mention it during check-in, the inconvenience was still felt, especially during peak times when everyone was checking in or out. Overall, the basics were there, but small issues in service and maintenance made the stay less smooth than it could’ve been.

Cleanliness could be better

Great place - would go back

The hotel was in walking distance to many things. It was very clean. I will definitely stay there again.

Extremely friendly staff very clean

No response

Love the room and area!

The front desk staff was incredibly good. Having worked in the hotel business, I know how important the customer facing staff is. These people through 3 shifts were outstanding. Bravo!

Everyone who works there is nice I had a great experience, I look forward to staying again. From the front desk, the man by the elevator, everyone was helpful.

Easy check in small room but clean and convenient to everything soho no breakfast no parking otherwise nice place to stay

Good stay, good restaurants and cafes options nearby

Loved the stay here! Will be coming back soon berthing top tier !

Staff was very friendly. Parking was easy. Room was clean. I liked the electronic shades!

It’s a good