The room felt like a prison cell. The paint was peeling off the wall. Service at the restaurant was not really service. And the light switches would turn everything off every time you tried to turn enough light on in my cell to see at night.

Very courteous staff and allowed me to check in early free of charge! Very clean and spacious.

Stunning hotel, rooms huge, modern and clean. Staff couldn’t do enough for you, 50th birthday celebration and they pulled out all stops, excellent non hotel steakhouse to rear. Breakfast at hotel a must ! Massive selection, fantastic city views. This hotel is one of best I have stayed at an I intend to go back !

Beautiful rooftop restaurant . Great breakfast. Nice service.

A wonderful start to the year with the efficiency of the staff and check in was seamless. The room was clean spacious and had a top view of the Danube. The rooftop bar is amazing and cocktails were excellent. Great walking distance to old town Vienna and major transportation is mere steps away from the hotel lobby.

Staff not friendly

Thank you so much

We’ve just returned from a lovely stay at So Vienna. We stayed in a So Comfy room which was a really good size. It’s a very modern hotel, which feels a little at odds with Vienna but was still really nice. Great breakfast, both buffet and cooked options with good choices and a long service time (until 11ish). Staff were really friendly, helpful and polite. They provided a pillow menu which was great. The hotel was a great location as well. Whilst over the canal it was so close to all main attractions and ideal when Vienna is such a walkable city. We would highly recommend staying here. Our only suggestion would be improved lighting in the rooms. The decor means they are naturally dark but there is no option to have a brighter light if needed, such as when applying makeup or packing your case. A minor thing overall however.

Very nice hotel. Convenient and-the breakfast Is very good

The staff at the hotel were very very cooperative. We had a few hiccups initially , but it was taken care of immediately. A quick shout out to Daniel the asst Manager who went out of his way to resolve our issues . This was beyond our expectation. Thank you Daniel. We left feeling very happy and would definitely consider this hotel , if we visit next time. The hotel maintenance personnel , too were very Accommodating. Thanks again. Nick and Wilma Piccolo

Hotel was clean, comfortable and conveniently located. Staff was excellent—friendly and very helpful.

staff was helpful and it was great service for 3 days breakfast

The staff at night at the restaurant specially the wine taster and the manager was terrible, bad attitude, bad service, not being polite with us.

Fantastic quality of hotel, excellent location, very friendly and helpful staff.

Lovely hotel Great location Stunning restaurant

Thank you very much for everything they did for us in our anniversary and appreciate everything they have. They made.

everything is great at this place.

Clean spacious room, amazing view, close to attractions, friendly staff, and everything in the mini bar is complimentary!

Nice hotel..very modern. Beds a little too soft for us. Good location 10 mins from St Stephen’s! Parking underneath in caged locked area..very secure !

Modern hotel, contemporary style. Great breakfast and lovely views at the rooftop, penthouse bar area. The room was too modern for my 80 yr old companion - dim lighting and too much shades of grey and black. Rather "cold" decor, no curtains or carpet - instead metal window shutters ! Housekeeping was average, staff in restaurant and reception were friendly and efficient.