The location was excellent but the place was bizarre. We needed to call a number to check-in, after completing a form 48 hours in advance. We were given a link to an app to open the outside door and our room door. Of course, the app failed one day while we were trying to get back in the room. After a few calls, we were buzzed in. Ridiculous program, what if your phone battery runs out and you can no longer get in the hotel?!? The restaurant was always empty and there was no staff around. Very odd stay.

Great location, but noisy at night where you can hear everything in the room.

Clean and close to Alhambra and restaurants

Very nice hotel very close to Plaza Nueva as well as Cathedral and La Alhambra.

We are so glad to select this place. This is located at the entrance of Albaicin, 5 minutes to Cathedral and 10 minutes to the entrance of Alhambra. We choose the superior double room which is occupied the top floor and 2 sided are all windows, You can view Albaicin and a part of Alhambra. We are sure that we will come back this room when we come back

The location is wonderful, and the staff I saw on the first day of my visit, Sunday, were warm and helpful. However I did not see anyone after that day, and the restaurant, cafe, and bar were all closed for the remaining two days of my stay. I did not expect that as the listing advertises food and beverage. There was an odd odor in the bathroom on day one, perhaps because the room had not been used recently as it did not persist after the first night. Overall it was okay and the room, while dark, was roomy and quiet. However due to the expectation of amenities that did not exist, I would have chosen a different hotel.

Great place

Nicely renovated and maintained old building. Nice atmosphere

Unique building

This small hotel is in a picturesque old building around a patio, which is used as a dining room. It is steps from Plaza Nuevo, just under and a short walk from the Alhambra, and close to everything in the old town. The room we had was small but completely adequate, with a beautiful old wooden ceiling. I highly recommend staying here!

No front desk staff at our property the entire time. Had to go to a different hotel for all assistance. Website says laundry. No laundry. Elevator but still many stairs up to hotel and more to our room. Nosiest street. Loud partition people till early morning, terribly loud scooters constantly, construction workers, street cleaners each day for hours and hours.

Maid service to make up room was awful. When we checked in, there were black hairs in the floor from orevious guest, also the shower drain was clogged, sink drain was clogged, water would accumilate and not drain properly.

From checking in to leaving and everything in between the staff was amazing, friendly and helpful. The hotel is so convenient for seeing the Alhambra and shopping and dining. Easy to find taxis and buses are right outside the door. The rooms we’re comfortable and the perfect size with air conditioning and a tv if you desire. I would highly recommend this lovely hotel for your stay in beautiful Granada.

I have stayed here before, again the room was huge, very historic and a beautiful bathroom. They now have bottles of body wash etc instead of little sachets so is now a good step up in standards. Highly recommended place to stay. Nice and quiet but the most central you can be.

Very nice old world atmosphere in the hotel. Beautiful antique furnishings. The room was a bit dark and I wish the AC worked a bit better but not bad. Great location. If you’re driving parking is quite far away. Staff was nonexistent. We couldn’t even officially check in until the second day. That was the only time we saw someone that worked there. We felt like we were the only ones staying there. We never saw another person the whole stay.

The desk help was unfriendly. The access to the hotel is through a restaurant that was often packed with people. At times there were so many people dinning that we had to ask several people to kindly move their chairs so we could get to the stairs to our room. While not ideal, this was not so bad that I would down rate the hotel. The staff glairing at us each time we interrupted the dinners was annoying. Our room was pleasant and comfortable. However the walls are thin and our neighbors were extremely noise at all hours of the day and late into the night.

Very helpful staff! Only can get hot water at the bar which running 8am to 1230am in the midnight. Need to aware of limited access on the road in front of hotel. We parked our at St. Augstin market around 10 min walk. We got 5 euro per night discount at Hotel reception which was really a favor!

What I liked about this hotel was the location and the old world style of the place being that it is was a 17th century domicile. Also the restaurant is quite good so eat there it is pleasant and the best service I had anywhere while in Spain. I had two big issues the first one was that I had no internet in my room only in the dining area which was difficult for me and the second issue is that there is really no front desk. If you need help from an concierge there won’t be any actually the phone in the room rings a non existent number I think.

The room was clean and the hotel was centrally located. The staff were friendly and helpful. Excellent value.

Quaint and charming hotel in a perfect location from which to explore Granada. Fairly basic (no safe or minibar) but the room and bathroom were spacious and the bed was enormous! The restaruant and breakfast buffet was nice – good quality of food, wine and service. Overall the place is traditional, stylish and pleasant.