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Staff was very polite. Hotel is close to everything walking distance.

The people working in the kitchen was so helpful, friendly happy ,etc

Todo fue excelente, muy buen servicio del staff, habitaciones cómodas, equipadas e impecables, desayuno balanceado, ubicación privilegiada; permite caminar a cualquier lugar.

Perfect location to downtown. The staff was great.

El personal súper amable y servicial (Martín sobre todo), la ubicación está excelente y son muy buenas instalaciones. El desayuno muy rico, si regresamos aquí ☺️

Everything was wonderful from check in, to staff attentiveness to daily cleaning, the place was clean and safe and if we needed help it was always made available.

Excellent air conditioning (February) , perfect location in the center of the old town, very walkable everywhere, quiet room since did not face the street, very helpful staff. Solid centuries old building with thick walls and high ceilings. Great breakfast included. Would definitely stay again.

Amazing stay, location, view and staff.

The hotel room was comfortable and clean. The check-in and out was flawless. We had a most enjoyable stay.

Many things were broken in the room: drawers where you might put clothes. The TV would not show any programs and probably wasn't connected to the internet. The safe would lock closed ( they did fix that). We needed to reconnect to WiFi multiple times a day. The breakfast was ok with quite a few buffet choices. Convenient location.

Large clean room. Staff were great, breakfast was good but it was cold due to the outdoor air

Desgraciadamente no alcancé a llegar a mi reservación pero ya me he quedado ahí y es hermoso 😍

Very friendly and helpful staff. Our room was clean, well stocked and cozy. It really is a beautiful place. The location is a huge plus we were able to walk everywhere.

Very nice. Room clean. Located within few minutes of Centro Historico

Habitación y personal excelente

Staff, amenities, and location.

Very good

Although I had booked a balcony room with 3 beds at arrival I was told I did not have a balcony, I was also made to pay for 2 addition guests (we were 3 in total) after reviewing my booking it was only noted for 1 guest so I had to pay for 2 additional guests at $500.00 pesos per day per person, if those additional guests would have been included in the reservation the price wouldn’t have not changed because I booked a 3 bed room but again I had to pay $1000.00 pesos per day extra. The room smelled like sewage every time you used the sink in the restroom. The cleaning staff was really nice and our rooms were made perfectly. The location is perfect because it’s right in the middle of it all.

Good location, very helpful staff