La Casona de Don Lucas

Explore La Casona de Don Lucas
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

Traveler Reviews La Casona de Don Lucas

Number of reviews per page
20
40
Top reviews
Hugo
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved the rustic feel but also it well well kept and spacious of the 6 of us. Loved the breakfast included. I loved how everything was walking distance! I can’t wait to go back soon! Center of everything!
Lupe
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location of property was great but it was somewhat run down and the only amenity was soap.
Jesus
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Todo perfecto muy atentos me agradó este lugar 👍🙏
Virna
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I did not stayed in that hotel becaouse they were no nice and no one was eble to help me to carry my lugegga. I have to cancel my accomodation. I hope they can refund my money.
Monica
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Súper decepcionada con este hotel. Muchísimo ruido por los bares que lo rodean, imposible descansar. Además, estaba sucio: sábanas manchadas , pelos en las sábanas y la cabecera llena de polvo. Para colmo, si estacionas en la pensión que recomiendan, no puedes sacar tu carro antes de las 7:00 a. m. porque está cerrada. Definitivamente, no volvería. Mejor buscar otro hotel. Es un no rotundo Primera vez que hago un review así pero creo lo amerita al mil . Para evitar otras personas pasen por lo mismo.
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Joel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location - no better place, Main Street/plaza. They have gigantic doors where you could just sit and watch.
Guillermina
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was delicious! Homemade delicious food, that was so authentic and delicious. The room was warm and not cool enough.
Clara
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is clean I loved the breakfast and close to the different places
norma
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was amazing and the staff were even more amazing. They were helpful and were there for anything we needed. We felt welcome and the chef was such a good cook.
Linnette
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location
Jaime
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Exelente stay I have been here several times in the past and they continue to be great and location is wonderful
Jorge
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great place to stay everything was close. Staff was nice
FARAHNAZ
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I highly recommend this hotel. In the central and closed to everything. Staff are so helpful and friendly.
yadhira
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved
Pedro
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of the wine bottles that was given to us was taken back without notice. The Wi-Fi was not working at all. The television didn’t work either. I booked a room with a balcony and there was no balcony in the room.
Vanessa
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Exceptionally beautiful historic property in the center of town, and the perfect room for a family with young kids. We had the room with the additional loft, and there are pluses and minuses. The bait plus is that it’s a beautiful, comfortably spacious room with voluminous ceilings. The balcony overlooks the beautiful cathedral and the lovely cobblestone neighborhood below. However, on Friday/Saturday nights, or during World Cup, it can get incredibly loud and boisterous. If you are a light sleeper plan accordingly or bring a sleep machine. Even with that, we would not have changed our room. It was absolutely beautiful a magical. We were located steps to everything and it made the city feel so accessible. The staff at the front desk was so kind and helpful when things came up. Internet was definitely spotty so if you are planning to work remotely, it can be challenging at times. Outside of that, we loved it and would definitely stay again.
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Abraham
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was close to everything in the downtown area. The hotel overall looks run down, breakfast buffet was mediocre, and our room was on the street level with a night club playing music till 3:00 am. We had to leave the hotel and find another place to stay for the rest of our trip. I would not recommend this hotel to anyone.
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Juan Manuel Acevedo
icon-with Children
with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I am very disappointed with how this situation has been handled. When we arrived at the property, it did not match our expectations based on the photos presented online. In addition, the area was much noisier than anticipated, which made it unsuitable for my family. Before checking in or using the room, I spoke with the front desk clerk and specifically asked if I could cancel my reservation. I was advised to contact Expedia. Since then, Expedia and the property’s management have been unable to resolve the issue or process a refund. To be clear, we did not stay at the property, did not use the room, and immediately sought assistance to cancel the reservation. Despite this, I have still been charged. I am respectfully requesting a full refund. Charging a guest for accommodations that were never used and that were reported as unacceptable upon arrival is not reasonable. I appreciate your prompt attention to this matter and hope we can resolve it fairly.
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Lizett
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was excellent very helpful and nice. Breakfast was delicious. Our room was very spacious. Cant wait to come back
Julio
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the place
Number of reviews per page
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