Helpful receptionists, good room, very large and clean, could do with coffee making facilities Would stay again.

Excellent and very good breakfast

The hotel is in need of a major refresh. The room was just "OK". The bed and pillow was unbearable and I found it hard to sleep. Stiff neck and sore back for most of the trip. The restaurant service and food were good, but it needs a refresh -- new curtains, the floor needs a redo, the ceiling shows signs of water damage. If I'd choose one thing they would fix, it is better mattress and pillows!

Very friendly staff

Comfortable hotel with impressive reception, it was once a cotton mill. The room was medium sized and clean. The restaurant food was good. Handy for visiting Turin.

Amazing and cordial staff. Arrived late (10pm or so) and they told me how to get to a dinner and avoid traffic congestion areas (by parking in 'fountain square')

Covid-19 compliant. All staff were helpful & friendly

Cleanliness, helpful staff and their politeness all perfect but I didn't like the timing of air conditioning in really hot weather. We did complain to staff but they couldn't do anything because general manager has to change the rule, we didn't know about it just saw in description air conditioned rooms. Part of air conditioning everything is perfect.

Not recommended at all...

The Hotel it's okay, outstanding price-quality relationship. Management incompetent and Service inexistent.

Very comfortable, lovely room, very helpful staff. Just a short drive to some nice restaurants. Looks like a great place for cyclists.

The staff were friendly however we were mislead regarding the repair of their faulty air conditioning system. The first night was miserable due to the heat and no air conditioning. We were told the system was to be repaired but when we returned, it had not. We decided not to spend the second night. Fortunately we were not charged for the second night. We were told the hotel is under new management starting May 1.

Buon albergo da migliorare pulizia stanze soprattutto idromassaggio

The staff were very helpful, the hotel is in the process of being updated. We were happy with our stay.

Unless the lady at the front desk had to deal with inner hotel rules she tried her best. BUT this hotel is in such a bad and poor condition .. IT SHOULDNT BE OPEN WITHOUT RENOVATIONS. And especially marked as a 4 stars ! The location was very easy to find and very close to pinerolo city center

If you are looking for a good bargain business style hotel in the area Hotel Barrage is a good option. Rooms are spacius, good big beds and AC which is working well. Bathroom with shower (tight as usual in Italy). Breakfast is 3-5€/Person ifnot included but also not worth much more. Simple as usual in Italy. Free parking outside, Wifi works for 30min free, then you need to pay - this is a bit ridicolous in 2017

We were attending a family wedding and the hotel was in great location for the town and the venue. Lovely eating places and nice shops.

This hotel is an incredible value. It is clean and comfortable and the staff are very friendly. I would not say it's a 4 star hotel because: 1. the grounds are tidy but dull. 2. the wifi didn't work on my floor for the 3 days I was there. But, it did work in the lobby. No one new how to fix it. 3. Breakfast was good but not my idea of 4 star. For of that, I'll stay here again when I return next month.

Staff were very friendly and helpful. Rooms clean and tidy.

Love it