Overview Ok, but the service is quite disappointing. From the date of arrival before 5-10 minutes, 3 pm in the afternoon, the staff confirmed to wait at the lobby because it's not yet time This one is understandable. But I forgot the goods on the return date Upon hearing the next day, he contacted the hotel and requested that the hotel deliver the goods to another APA, where we will stay for the next 3 days. We will be responsible for shipping costs. But the hotel refused and confirmed that we would go back to the hotel only. It made me very disappointed with the service because I visited Japan for 8 days, each day I traveled to each city indefinitely. Getting back to pick up at a hotel in the same town that I traveled far from was too cruel. My friend used to forget things in a hotel in Japan that is at a lower level than at APA. He is also happy to send items to my friends. By the way my friend is responsible for the cost Which makes them feel attentive and sympathetic and understand the customers rather than confirming that customers return to the hotel