We showed up much later than expected and were greeted by a very cheery, welcoming host. Room had a renovated bathroom and lots of amenities. Bedroom furniture could do with an upgrade but comfy. Full Scottish breakfast in the morning was the best we’ve had yet!!

Na

Arrived late after a long drive and wasn’t impressed at first by the buildings round the parking area . However on entering the original part of the hotel we found it to be beautifully furnished and decorated. Our room was clean, comfortable and quiet, which was suprising as they were hosting a fabulous wedding reception there. breakfast was lovely and plentiful , buffet style bacon etc and cereals and fruit , coffee and juices . All staff very pleasant and helpful. The original parts of the hotel are stunning .

We loved the hotel and location. The staff were very helpful and friendly. We stayed I. The honeymoon suite which was amazing! Check out the bed!

Excellent great quality and good value

Food quality not like it was, portion size reduced, although prices have increased. Helpful staff, and clean hotel.

Clean, comfortable room. Lacked shelving space for toiletries in bathroom. Waited for breakfast items (including orange juice) to be replenished. Overall, facilities were adequate but lacked finesse. Bar staff were pleasant.

Room was nice, I know we don’t have heatwaves very often but aircon would be a welcome upgrade to rooms as was so hot during the night. Also messages prior to trying could have been more friendly.

Character of an old hotel

The room was lovely and warm, clean and modern . A nice welcome on arrival and the staff seemed well trained and polite. The food was adequate but not great if you’re looking for something special . Very usefully , half portions offered on some meals if you don’t want a huge helping. Perfectly fine for me just passing through.

Located in the heart of Greenock, it's a short walk to any of the areas travellers would frequent.

Staff were amazing helpful

Lovely 3 star hotel. Very clean, lovely helpful staff. Breakfast was excellent.

I return to Greenock frequently and was delighted to see the hotel has been renovated. The room was small but so much better for the renovation. Unfortunately it seems to have staffing problems. The barmaid was very stressed since she needed more help. We ordered food but it took so long to come we almost cancelled. It was average when it came. Breakfast was cold since burners not lit. After being shown to table that was last we saw of any staff in breakfast area. Hopefully service will improve- Greenock needs a good hotel.

The staff are very friendly. Check in/out process was super easy! My only complaint is that there was mold on the ceiling in the living area and in the bathroom above the shower. Room just seems to need a deep clean and a little maintenance.

Wonderful stay, will be back

Free parking WiFi decent Food poor

Stayed in room 47, had to wait a good few minutes to check in. Humming noise all night coming from somewhere. Checked out and no mention if room was ok, just you owe £94, which everything was paid for and didnt owe anything. Henwas quite abrupt.

Great ambience nice family owned hotel with a beautiful history

Such a great hotel stay. Definitely recommend!