Hotel Chez Swann

Explore Hotel Chez Swann
8.4
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Hotel Chez Swann

Number of reviews per page
20
40
Top reviews
Guillaume
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overall, an enjoyable stay, with interesting room features and furniture. I would be happy to stay again, but would plan to bring earplugs. Sound isolation is not this hotel's strong suit, with creaky wooden floors and music from the restaurant underneath heard clearly until 11pm. We could even hear the person in the next room over walking across their room once the music from downstairs died down! The continental breakfast is simple but sufficient. The bed was comfortable. The hotel does lovely things with wood carvings, stumps, natural edge tables, etc. Fast internet.
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Gabrielle
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and nice. No refill of the soap dispenser in the shower and no water pressure. You can ear everything that is happening in the streets and in the room next door.
Samuel
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Boutique hotel with character in the downtown core of Montreal. I’d stay there again.
Francois
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

reno not completed (no paint over chipprox patches)
sidney
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No pressure in shower and room needs a little bit of love
amanda
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic stay staff was excellent
Bradley
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room smelled like swear gas and covered up by plug in scented air deodorizer. Staff did not apologize for smell and we were. It moved.
Bradley
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room had a very bad sewer gas smell from bathroom when we entered the room it was pungent and hotel attempted to mask the smell with two plug in air fresheners. Hotel was full so could not switch rooms. Really dissapointed and staff didn't even apologize for the condition of the room
Sonam
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast options were a bit limited, since it lacked protein
Natalie Ann
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in delayed by 45 min. Lobby incense smell was head ache inducing.
Rachel
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Street noise was loud all times of the night due to older windows. Lots of noise from the floor above. Toilet was wobbly. Vending machine didn’t work and staff would not reimburse. Heavy perfume smell in lobby, not ideal for those with a sensitivity to scents. Dried blood stain in bedding (washed but none the less), only saw it on my last night and was grossed out. Staff was nice enough but the experience overall was less than expected. Owners prioritized aesthetic over practicality and safety - rooms have steps as you walked in that go down, at night this is difficult as you navigate from the bathroom to the bed, some form of lighting or glowing markers would be helpful. The shower is directly visible from the bedroom due to a glass pane, partial privacy is only possible due to curtains that are not double paneled or blacked out. Though the location is ideal to the Bell Center, public transportation, and a good nightlife, I'm not sure I would stay again. The highlight was the smoothie bar next door, called Tropé.
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VICTORIA
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was dusty and I found soak on the floor under the curtain, floor wasn’t clean. Not enough staff
Paulo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No pressure in shower at all, parking was next door, window very noisy with cold air coming in and noise from wind outside room gothic and need attention and loving
Paulo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room are Gothic looking and need lots of loving … showers were cool and place for 4 adults if needed But… no pressure in the shower absolutely no pressure made it so frustrating to try an shower.
Raymond
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place and location
Pietro
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All good
Tiran
icon-
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hotel right downtown. Only issue was the shower which took forever to heat up and the pressure was non existant (3rd floor).
Renee
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean large room, great location, good rate!
Rajeve
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Noisy floors and the floors were very dirty the showers dont work properly. Shampoo and shower gel not replenished. Pictures online are completely different than what you get. I would never here ever again
Jeffrey
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Unique, friendly, extremely convenient.
Number of reviews per page
20
40