The staff went above and beyond to ensure that we had a great stay. From management to associates in all departments, everyone took the extra time to be helpful. From walking us around the property to show us how to get around to helping me bring drinks from the bar to my room, you can tell that the hotel was extremely well managed and hire professionals in the service industry. The decor was clean and warm, and the food and drinks were great quality given it was not a huge resort hotel. The location was exceptional and allowed easy access to all the city has to offer. They also had great suggestions for us for activities. Everyone was friendly and happy and warm making the stay that much better than it already was. I would not hesitate to stay there or in any Le Germain property again!

We had a King Suite for 4 nights. The room was EXTREMELY dark. VERY bizarre. We felt like we were in a terminator movie. The master had NO windows. Only a large dark grey piece of granite which seemed like was once a window? The lighting throughout the suite was terrible. Drove me nuts. Location was great if you are going to the Scotia Bank Arena. Staff was great as well. Not really a great hotel for amenities.

Great staff ..excellent location . will be back in the future

Great place to stay close to Rogers Centre.

Very pleased with the hotel and staff they excellent. If we are ever in Toronto we would definitely stay there

It was an excellent stay. Excellent location for concert at Scotia Bank!! Only wish the air conditioning could have been a little cooler in room. Plan on staying here again when in Toronto!

The room looked magnificent

Amazing location and hotel. Safe, walkable, top tier rooms, and hotel staff were helpful and kind. Would recommend and will be staying here again!

Nothing short of incredible, from the minute we walked through the doors to the moment we checked out, the staff made us feel as if we were the only guests at the hotel, we definitely were not. An unforgettable treat.

very luxurious

Great location Expensive thou

Excellent location, friendly environment.

Nestled Orrin between the Scotia Arena and Rogers Arena. Beautiful hotel with spacious rooms, attentive staff and ideal location in the Entertainment district of Toronto

Staff are friendly and helpful

La ventilation était bruillant, il émettait des claquements durant la nuit qui nous ont déranger durant notre sommeil. Le store électrique était programmer à une ouverture automatique à 8:00. Nous avons demandé à la concierge à ce qu’il soit déprogrammé, ce qui n’a pas été fait.

Great location and staff!

Best hotel! If you are going to an event at Scotia Bank Arena it is perfect! Will stay there again!

A great place to stay especially if you are going to an event at Scotibank Arena. Just a minute away. You don't even need to go outside to get there. The bed was very comfortable. All the staff were gracious and helpful.

Lobby bar opens very late, but location for events doesn’t get better.

Perfect location for a Jays game. The beds are extremely comfortable and our room was spacious. Perfect for two adults and a kid!