Clean room, friendly staff and great value.

A little bit weathered but staff were friendly and helpful

Room was very good. Shower great.in room 55 but on second floor. Centally located. Stayed here on numorous occasions. Will be back.

Older room with basic necessities. Convenient location for Cruise ship departure. Good breakfast.

Overall the room was in good condition, there is however a lack of good ventilation. Our window opened into a narrow passage between buildings with little air flow. The pillows were horrendous. It was like sleeping on a bag of foam balls.

We had a lovely warm welcome, what a beautiful historic building. We just loved the whole atmosphere of this hotel. It was centrally located as well, making it easy to see Southampton without a vehicle.

No lift/elevator, stairs steep. Quaint old building. Staff very accomadating.

Great but small rooms

Check in later than expected at 2.30pm. Otherwise a convenient and pleasant place to stay. Continental breakfast simple but adequate. Room tidy and quiet.

The full English was perfect

Nice place. Close to pier for our cruise, so convenient location. Many stores within walking distance. Lift broken so not good if you have luggage. Would stay again but with less luggage.

Great Service Lovely Room

Second time I’ve stayed here it’s a cheap hotel within easy reach of the town. Staff are helpful and rooms are of a reasonable standard

Good hotel in a very convenient location, staff were very friendly and helpful. Lift was very old and difficult to operate, the floors were old and creaky, the hotel needs to have a good upgrade.

This is an old hotel so lots of character. There is an ancient lift that can take you up to the upper floors, but it is tiny. The walls are thin and the windows have no sound proofing so you can hear your neighbours as well as the noise from the High Street below. The staff were top notch and super helpful. Can’t say enough about them. The location is excellent and within walking distance to site seeing, shops, restaurants etc. We did have breakfast one morning in the hotel and would definitely not recommend. Expensive and terrible food. Overall we only stayed two nights before going on our cruise so it was doable but I doubt I’d stay here again.

Room was ok but heat was intense. Breakfast good. Common areas of hotel in disrepair. Elevator broken.

Very comfortable and wonderful breakfast.

Friendly staff, comfortable bed, nice breakfast. Thanks

Our trip was an overnight before a cruise Mike at the front desk was wonderful as the wonderful night lady. The hotel is 200 years old. Had all the modern conveniences with a 1800 feel. When we got off the lift we had to take the steps to floor 2 1/2. Restaurants and lots of shopping was very close by 2 minute walk.would definitely choose this hotel again

All very good