Hotel Museo Palacio de San Agustin

Explore Hotel Museo Palacio de San Agustin
9.4
Exceptional
From 235 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.8

Service and Facilites

9.6

Traveler Reviews Hotel Museo Palacio de San Agustin

Number of reviews per page
20
40
Top reviews
Mayra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is beautiful and comfortable!
Mayra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel and entire staff was lovely!
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had the most magical experience at this hotel. The environment is historic and beautiful. The staff was so attentive, and the breakfast was perfect in the morning. There was valet parking when we arrived and an elevator to our room. The location is great for walking to the downtown. I highly recommend this hotel if you’re in the area.
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Kathleen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful antiques and paintings. Great location
JUDITH
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Wi-Fi was very bad—terrible internet service.
Leonor
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property was nice and clean and the staff was amazing.
Stephen
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Welcoming staff, gorgeous rooms and lobby, and superbly comfortable room.
Gerald
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

First, the establishment is beautiful. Ask for a tour, it will be one visual "wow" experience after another. Second, the staff is so helpful, friendly and competent. The rooms are furnished with high quality antiques that function as well as modern pieces.
Frederiek
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great amazing hotel. Wish WiFi was better but overall amazing stay, great location and the most amazing staff
rafael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Todo excelente! Nos trataron de lo mejor! Espero quedarnos pronto ahí otra ves
Marisol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was extremely nice and willing to help out.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Beautiful and historic hotel. Excellent location. Very good views of the mountains from the upper terrace. Great staff. Would definitely stay there again!
sandra vera
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

We love this place! It takes us somewhere in time, with all the contemporary comfort
Jessenia
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

⸻ I’ve traveled all over the world, and every time I visit San Luis Potosí, this is my top choice. The place is stunning and full of history—truly one of a kind. The staff is exceptional: attentive, professional, and genuinely welcoming. Great food is just a short walk away, and the VIP parking service makes everything effortless. Just pull up to the front, and they take care of the rest. The interior of the hotel is breathtaking, and the overall experience is consistently outstanding.
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Gustavo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Muy buena ubicación
Aimee
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Beautiful property, kind staff. I needed to have laundry done and they finished it within the day. Would stay again!
Daniel
icon-Business
Business
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Hotel is nice just make sure you have a lot of patience when it comes to find someone to order food or a drink. Other than the bed, all other furniture tables and chairs are old and springy and not comfortable. I don’t look for any modern conveniences.
Sandra
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

The hotel is fantastic! Please ask someone in the reception to tour you to the chapel and the cellar. We are definettly coming back soon!
Carmen P.
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This property is absolutely stunning. It’s like living in a fabulous museum surrounded by beautiful art work and lovely architecture. The pictures do not do this place justice. I fell in love with this place when I walked through the doors.
Marybel
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

This property is a jewel!!! Every detail has been taking care of. The building is breath taking! Pictures on line does not give it justice! The suites are espectacular! All services are high end. Old time meets new era in this magnificent museum. The tour is a must, please tip the tour guide! Staff is courteous and knowledgeable.
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Number of reviews per page
20
40