Overall Ratings & Reviews Canal House

It was a quaint European hotel in the heart of town. Convenient for walking and seeing the views. However, the air conditioner did not work efficiently in my room. After i spoke with management, i was given a ton of excuses that were not true. Then i was given a small fan. Management never checked with me again, nor offered any other assistance or help.

I love the original of the hotel overall. The very classic look of every walls, doors, ceilings, lightings etc. Love your bed and pillows. This is a big plus. ❤️But the room with the tub is not very practical.

Amazing hotel. The staff greeted us at the door, opening the door like we were visiting someone’s home. Our room was fantastic. Great hotel & service. Would definitely stay here again.

It was my first visit to Amsterdam; I stayed in Canal House for four nights; this is historic building, total 23 rooms. Staffs are very professional and nice, helpful. Great location for walk around the city, also enjoy the canal just front of Canal. I will select this hotel again for next visit.

Fantastic and perfect in every way!

Second time staying there wonderful

The Canal house hotel was gorgeous the room, location and staff absolutely brilliant. Already planning to go back. Highly recommend

We booked the room at the top floor. It's beautiful and HUGE, with a great view of the canal. Loved it. Very romantic. Included breakfast is wonderful, fresh and yummy. Just one weird thing, the first cup of coffee is free but they charge for a second cup of coffee. At the price of this room why ask guests to pay for a second cup of coffee. Seems a little petty.

We are so happy we chose to stay here. I booked a 4 night stay in October 2024 for my boyfriend’s birthday trip and everything from the moment we checked in to the moment we checked out was perfect. Wonderful hospitality, gorgeous room, super comfy bedding and the best location. 10/10.

A romantic escape from the bustle of the elctric city of Amsterdam. Situated in the historic district, and a five-star boutique hotel experience! Peter and Anne Schmid, USA

The room was nice and had good bathroom but location of our room was above the bar/kitchen area so the noise of loud voices and slamming door went until 11pm or slightly after. Great patio and location and was clean. The room got warm at night and we had to have window open.

Fantastic place to stay in Amsterdam. Quiet, safe neighborhood. Wonderful staff. Heavenly beds. Highly recommend.

Beautiful room with view of canal and extraordinary and attentive staff. We felt very welcomed here.

lovely decor, helpful staffs, very romantic and peaceful

Everyone working here are very nice. They helped us find places to eat. Would definitely stay here again

Staff is very friendly!!!

This hotel was in a great area, we were close to many popular destinations. The room however, was extremely small, having travelled to many European countries we expect a smaller room but we barely had any space for our luggage. We also arrived in a heat wave, and we booked under the impression the hotel had air conditioning as stated online, however the air conditioning did not work and our room was 28 degrees. The nights cooled off but the windows only opened a few inches for safety so we were not able to get any air flow. Overall, for the cost of this hotel we were disappointed with our stay.

Arrived to find the room uninhabitable due to air conditioning, not working. Spoke with the deputy general manager, who said they had no other rooms to move me to. He agreed that I would not be charged. I then notified Expedia. They called him and he said that I was being charged for one night. I went back to him after discovering this and after much discussion, he agreed that there would be no charge. When I arrived home, I found that he has charged me for both nights!

Super nice property! Will definitely return!

The property and room were very pretty, but the air conditioner was not working and it was very hot in the room. Also when I booked this room the cost was $385. for one night and when I checked my credit card they charged me $427.76! What the heck!! For this reason I cannot recommend this place to anyone. BUYER BEWARE!