Good location but the hotel needs updating

We stayed for one night. We never used the restaurant but there were great options a short walk from the hotel. The hotel itself was very safe and secure and clean. Our only complaint was that we had no hot water in our shower

Rooms were clean and comfortable with a spacious bathroom. Dining buffets were diverse and the staff were excellent and hospitable. Beach acces was spectacular. The pool was good but a little to shallow for me. The one thing put me a little off was that they provide driver accommodation but the driver accommodation was poor at best. My driver reported the A/C had been removed and the fans were sub par that they had to put buckets of cool water to keep the room cool enough to sleep. In the heat of Sri Lanka, I would not have put my driver in such accommodation.

Giving an average rating. Booked last minute and paid way over market value. Wouldn’t pay more than US$150 per night including breakfast. Pros: Large bedroom Comfy beds Evening security on the beach (as there are no gates/fences between the hotel and the beach Good selection at breakfast Cons: Aggressive crows by the pool Limited sun loungers Cleanliness of bathroom floor Accommodation is slightly dated Served stale from a pot at breakfast rather than making a pot per table/fresh cups

Excellent hotel. Room was clean. Good food and good spread on the buffet. Staff was very courteous. Will come again. .

Located on beautiful white sandy beaches and nice gardens. Hotel is vwry open so that means constant insects, who are more annoying than anything else. There is no air conditioning in any of the public places. At least one venue needs to be air conditioned, the weather was extremely hot and earing outdoors was very uncomfortable. The hotel also needs some night time atmosphere like music, band etc. All. Ery quite and dull. Hotel in time will need modernising, starting to get dated. Overall good location and hotel for 4 star.

Beach Access - Liked the most Uniform water temperature in the Shower - To be improved

Its very disappointing to see a hotel with such a small lobby. It was difficult to find a place to relax in the evenings outside the restaurant. This is run by a big group now for more rhan quarter century, they also charge high rates. We are guests and not cattle

A mixed bag- stunning setting but some elements of service & food quality (beach bar especially poor) and basic standards letting it down. Especially for the price.

Decent hotel. They should add all night room service, after 10 pm they won’t even deliver water to the room

Welcome was good. Room was good. Staff a bit slow as per most of the Cinnamon hotels we have visited. Pool area was nice. Such a shame about the beach. Plastic and glass all the way along the beach, which ever way you turned. We didn't venture onto the sea because of this. Buffet was a bit limited and as per usual, the western food wasn't that great. We did find a good bar on the beach called Fernando's and a good restaurant called Cafe on the 18th. Great salads and other dishes. Service was really good and friendly at both.

This is my 3rd time being here and I enjoyed my stay. This is my default go to place for Trinco visits.

Food is excellent. Access to beach is very convenient. very clean. Staff are friendly.. excellent customer service.

Beautiful

Perfect location and facilities. A pool shade will be helpful with some shade

Amazing piece Food is so good Staff are very friendly specially Susheka,Niroshan,Suseevan,Siva are very nice

No elevator to the 2nd floor, my old parents had hard time climbing up.

Really nice place hood food perfect for beach livers

Friendly staff, excellent breakfast and fantastic pool location and access to beach

Sea side view was very good. Place has many trees and plants.