The air conditioner was a little tricky to figure out, but other than that we genuinely had no issues. We felt very safe in our hotel and it was very clean! We especially enjoyed the water pressure and the comfortability of the bed! I really wish that I would have been able to try the spa, but due to construction and us having to leave Turin early, we weren’t able to. I also appreciated that the front desk helped us book a ride to the train station for when we were heading back to Rome.