Paul
with Partner
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We stayed 1 night in The Old Hall as it had a decent rating & was in the middle of Haworth. Our room was spacious with a large very comfortable bed & very clean & well equipped.
Our food experience wasn't so good.
When we checked in I didn't book a table for the evening as it was a Monday(15th June), & reckoned it would be a quieter night. We weren't asked about booking a table at the time, so when I went to book a table at 6pm, I was told the pub was full, but as a resident for the night, the waitress could squeeze us in @ 6.45pm
We were there prompt at 6.45 & waited 20 minutes to take our order, as there was only 1 waitress & 1 barman on for supposedly a full pub.
We waited over an hour for food, & witnessed people walking out, after waiting LONGER than us for food, having heated words with the LONE waitress, the problem being people being served out of order of arrival, including my wife & I
The pub was LESS than half full by 8pm, which I was not expecting after being told they were full.
I ordered a VEGAN version of a Mushroom Risotto, because of the cheese, but when it finally arrived at 8.15pm, it had cheese on it, so I sent it back & luckily only waited another 5 minutes.
I did give the waitress a tip as she rushed about all evening on her own & had to take the flak from the rightly disgruntled customers. Thanks to her & thanks to Fran, the cleaner who did a great job on our room.
I hope this was a one-off.
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