the location is amazing, we enjoyed walking to both basilicas near by, we got a glass of wine in plaza España, and there was a park an easy walk away for our dog, the hotel is pet friendly which is the perfect perk! The hotel has loads of potential, but you can tell how old it is, the rooms are big and the rooms are old, the hall is beautiful, the elevators are very old in a fun historic way but over all the hotel needs a face lift, ideally while maintaining history, it could still use an update

During my visit the hotel seemed lightly occupied. There is major construction happening adjacent to the back half of the hotel. Construction hours were 7am to 10pm throw days I visited. I wasn't bothered my the construction noise too much. It was a surprise to me that they didn't relocate us to the other side of the hotel since the hotel was not anywhere near even half occupancy. Again the noise did not bother me but many of the views the past couple weeks have been terrible because of the construction noise. I think the hotel would have done themselves a favor by simply moving people to the other side of the hotel away from the construction noise if rooms were available.

Great stay!

Clean room

muy mal atencion ,me querian cobrar mas 90 euros que este hotel cobra x persona ,tengan cuidado x este tipo de fraudes yo pago siempre todo antes de mis viajes y si me dejo muy mal sabor de boca y no me regresaron mi dinero

Very good location. Easy to walk to shops, restaurants, and sites. Parking garage under hotel was easy to manage. However was difficult to find side street from main street. The hotel staff was very friendly. Allowed us to check in early. Bed and pillows were the most comfortable, very lumpy pillow. Thin walls, was able to hear neighbors on both sides of the wall. An electrical outlet in the bathroom was dangling out of the wall. But in general very nice and fancy looking hotel. Breakfast wasn’t worth the cost but convenient.

Old style hotel with comfortable rooms in a perfect location to explore the city.

Great location in the centre of the old town. Expensive parking at €25 per day!

Location, location! It was at a great location to where we wanted to visit however i had yo request a differnt room because the first one assigned to me had a sewer smell.

Overall muy bien excepto las camas. Muy duras.

Need to update facility. No shampoo, no lotion and hair conditioner as as well as no air dryer. Bathrooms need remodeling.

The hotel is really pretty and has an old Spanish feel. The problem is the construction going on behind the hotel that starts at 8am until 9pm. The noise levels were ridiculous! The hotel is in a perfect location and I would go back but that construction made for a poor experience.

I recently stayed at HOTEL GOYA and was impressed by its spacious rooms, which are a rarity for European hotels. The modern decor created a cozy atmosphere, making it feel like home. Beatrice at the front desk was incredibly helpful; when I encountered an issue with my room, she quickly arranged for a change without any hassle. Additionally, the hotel’s location is perfect, within walking distance to all notable landmarks. I highly recommend HOTEL GOYA for its comfort, excellent service, and convenient location!

Good location room perfect Parkink perfect I will come again

Hotel perhaps a little dated & view was of a building site which was noisy, no air conditioning, but staff were very nice and location was brilliant.

Good customer service

Hotel was very old but charming great location and parking was available on premises

My stay was great. Comfortable, clean, and each room is its own work of art.

Hotel in good location but need full refurbishment

Having booked the hotel for a business trip we were very dissapointed with the hotel. The room was over the street with a significant amount of noise during the night both from the hallway and road. I was woken up at least 5 times in the night not to mention the bed which felt like sleeping on a block of wood. The hotel needs significant investment to refresh. After complaining to the hotel and asking to cancel my last night stay the front desk were less than helpful 'If i could I would' was the response then referred me to hotel.com. When I contacted hotel.com they were helpful but the front desk continued to be rude and refused to refund the stay - the only reason for cancelling being the poor quality sleep for the prior 2 nights !! Two other men checking out the same time spoke up that it was the 'worst night sleep at a hotel they have ever had' ...