Beautiful hotel, booked ot for my parents and they loved ot so much! Great atmosphere and very nice variety of food

The hotel has many five-star qualities, especially the Moroccan and Mediterranean restaurants and entertainment which are excellent. Unfortunately, the start of our holiday was spoiled by a rude and unprofessional male receptionist who mishandled an issue with our booking. Thankfully, Douae at reception stepped in and resolved it with professionalism. Management needs to recognise her excellent service and take proper action regarding the individual on reception, as first impressions are vital.my holiday was spoiled after arguing in front of my kids which could have been handled better by the male individual first impressions count. There are also some concerns that let the five-star standard down: long queues, which should not be an issue at this level, and a lot of flies around the snack area. This was off-putting and definitely put the kids off eating food there, which raises hygiene concerns.

love it. was clean

Beaucoup de choix de nourriture. Grillades dans les deux snacks bar et au buffet. Très grande plage avec des parasols. Le personnel est gentil et serviable.

Pros: friendly, clean everything included, great facilities. Cons: staff are forgetful (they forgot about preparing breakfast which we requested and we starved on the way to the airport), the on-sit bar plays clubbing music very loud all night, wifi in the room is poor, laundry service ruined my clothes which we complained and they said they can’t do anything about (not even a refund for the service), there’s absolutely nothing around here hotel.

Be live collection is the best all inclusive hotel in Saidia , as soon as you enter in the building you feel like home, all staff are always ready to welcome the hotel guests with a big smile and always willing to help. Everything is perfect there, the service, entertainment they are amazing very active group of dancers, the hotel also offers others entertainment and shows, food is top quality, a lot of choices and well prepared. It is my third year coming to this hotel and I will keep coming back…the hotel director is a very responsible boss and is always on top of every matter around the hotel, keep it up wonderful team…

Just be careful if you plan on staying here as an unmarried couple and one of you is of Moroccan descent you will not be allowed to stay in the same room. Other than that, the hotel was clean, people were friendly and location was excellent!

I won’t be staying here again. The resort was in need of refurbishing. The rooms were old and even our garbage can had dents in it. It definitely was not worth the price. The only pros were the food (there was plenty) and the beach was steps away.

I had the worse experience at this hotel. At check in, they made us wait for at least an hour, the receptionist was rude and took forever getting things sat up for us. We booked a room for 3 nights, the second night we have noticed that money was stollen out of our wallets (approx 300$) we complained to the hotel’s security who claimed that he would get back to us, we haven’t heard back from them and whenever we stop by reception they claim that there are no supervisors around. Entertainment was below standard, the so called DJ ismail played some old boring music, we were the only table around, when we asked him to changed he claimed that it was his favorite music.. this guy also asked plenty of people to log in and leave a review for him, we actually saw him writing his own reviews from guests phones. This hotel is supposed to be a 5 star hotel, I’d give it one star the most. I will never go back to Be live Saidia and I recommend whoever reads this to move on and look for a better hotel, it is a waist of time money.

This is a resort town with around a million visitors a year. We were here in may which was not busy so we enjoyed it very much. The rooms are large and the food was great. The best thing is the friendly staff. They just want you to have a great time.

Many things to do in the hotel but nothing outside. Stayed two nights. Enjoyed very much all the hotel facilities. Good atmosphere in the hotel.

It was worth it

Overall service need to be improved Recruit or make more people available during different shifts (average daily tourist volume ~ 1600)

The entertainment teams are lovely but it gets boring if you stay more than 10 days because of the repetition . The food selection is good this year vs ly but can be better . The staff are amazing either at the restaurants or the pool area .

The hotel was beautiful especially if you take the sea front view. I just had an argument with a manager regarding my reservation.

GOOD SERVICES BY VERY KIND AND HEPFUL STAFF QUALITY FACILITIES GOOD ENVIRONMENT AND ENTERTAINMENT

It was ok

It wasn't at all what I expected, very poor quality at reception and nobody to enforce line ups anywhere! Staff seems still at school and missing the professional touch of a 5 star hotel.

Excellent

Fantastic place to stay for families, room, food and staff excellent