Pretty good service, some of the people are friendly, some are not, but still acceptable. Bill is nice, he really tried to guide us to the place we want to go despite of the language barrier. the room is enough for us with 2 medium size luggage. they serve free cookies everyday, like it so much. a bit problem with the bathroom, because water from the shower leak to everywhere, but not really a matter. a bit distance from metro, but still accessible within walking distance. the nearby metro are dashijie station and yuyuan station, but we prefer dashijie because so many snack you can buy on the way there. Overall good for us.