Friendly and effective staff team who were always offering to help with anything they could and very accommodating of any requests. That is what makes a great hotel experience.

Very attentive staff. Helped us bring the luggage in and upstairs to our room. Beautiful, cosy room and comfortable bed. Bar area was perfect and a good breakfast.

The staff were all very friendly and helpful. We felt they were willing to help out whenever it was needed and always with a smile. The room was lovely with a large walk in shower. It had just been renovated. The breakfast was delicious and I really liked that we could choose alternatives to the full English. We had lunch there with some friends and it was very nice. Dinner was also good but we didn't feel up to a full meal.

An excellent stay in the Oak suite. A large room with additional seating area. Staff could not have been more friendly or helpful. Food was very god, especially the breakfasts. A lovely touch was the card and chocolates in our room on arrival for my wife’s birthday.

Lovely hotel, room was gorgeous, staff were great, and very dog friendly.

A great stay at this hotel. Lovely comfortable room, great staff and a delicious breakfast. Handy for Burford Village. Our visit was to visit The Farmer's Dog pub which is approx. 3 miles away. We used a local taxi firm and were charged £20 each way. Highly recommend this hotel.

Good breakfast

Lovely place, will definitely go back.

Clean room, friendly staff, great location.

Best breakfast ever in a lovely room

Room was lovely, very clean, but shower water pressure very low, lampshade broken, toilet didn't flush properly, mold and dirt on bathroom window.

Lovely clean and large room, comfortable bed, spotless large bathroom. Nice bathroom amenities Friday staff on arrival !

The room was clean comfortable and toastie warm! As I am pescatarian

Tired and unwelcoming. Dining experience was average. Staff tried their best but wouldn’t recommend at the price!

Friendly staff - great room - lovely breakfast

room was clean and the staff were very friendly as per usual

My parents had a lovely stay.

Lovely room excellent dinner and breakfast.

Excellent location, very comfortable room, cosy bar for a pet friendly evening meal. Great breakfast in the cosy bar, but what really stood out was the fantastic, courteous, friendly, genuine staff. We had a lovely stay. Thank you

Everything was beautiful and the staff was attentive and lovely in every way!