MICHELLE
Friends and Family with Friends
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
When we arrived at this hotel, we asked to cancel a 5 night stay within one hour of arriving because there were no public rooms to visit with friends in the evenings, the rooms were super small, and there were no temperature controls except opening a window to noisy street noise. We were told by the receptionist that she couldn't do anything and we had to talk to the manager the next morning. Then the manager conveniently wasn't available the next morning. We were told we couldn't get money back for any of our nights, even though we did not have nonrefundable rooms. This place was not worth the amount of money they charged us!
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