Apartment was old and run down. The gentleman and I use that term lightly at the front desk was pretty rude. Both times we went to talk to him. The women at the desk were very nice.

Staff were very friendly, room was extremely large so no complaints there. A bit more attention to housekeeping wouldn't go astray (cobwebs and dusty floors). Nearby Italian restaurant was amazing. Lovely place in a little corner of Lyon.

The facility and room were nice. A couple of things to consider - it is out of the Lyon city center and takes a bit to get to. Also there are limited options for dining in the area. Construction was going on behind the hotel that started early so that was pretty disruptive, but not something in the hotel's control. Staff were very friendly and helpful. And there was a laundry right across the street!

They offer secure, underground parking, which was fantastic for our motorbike. And the lift makes it really easy to get your luggage up from the parking. Check-in was easy. The room was a good size, and clean. The only let down was the air conditioning in room 201 didn't seem to work. It was on, at 18°c with the fan on full and the room didn't change temperature. In order to sleep, we had to open the balcony door which worked in bringing the temperature down. The downside to that is that i got 3 mosquito bites, and my body doesn't react well to them. There's plenty of places to eat nearby. If you need to was your clothes there's a launderette over the road.

A lovely although short overnight stay in the hotel which was clean and comfortable. We would certainly return if ever in Lyon again.

Clean and quiet

Typically in France, hotels do not provide a top sheet or blanket on their beds, only a duvet. The AC did not work well, making for a sweaty night's sleep. The room also lacked electric outlets. Although somewhat small, the room was equipped with a refrigerator and microwave. If you choose to stay here and you want a quiet room, the even-numbered rooms are on the street side, odd-numbered rooms are on the back side and are much quieter.

Great location for business travel near the Vaise metro. The staff was absolutely wonderful, very friendly and helpful. It's a small hotel, and lacks certain amenities (exercise room, mostly). Breakfast was fantastic, and reasonable (12euros). Very clean, very quiet rooms. Rooms are fairly large, and beds are comfortable. Some nice restaurants down the street, but it's mostly a business suburb, so keep that in mind.

This was largely as expected given the write-up. It's further outside of the city (although still walkable along the river if you have an extra hour or so), but more spacious. The local area is quite nice, quiet, with a little bakery and an a la carte restaurant nearby. It did always seem quite busy at reception and we had to wait a bit for check-in and check-out. There was an issue with our key card not working for a day or so and staff had to keep coming up to let us into our room (which may have contributed to how busy reception was).

I had a very brief, but pleasant stay at Dock Ouest Residence. I arrived at about 23h and had to leave the following morning at 8h. The reception at the hotel was open and very friendly. The room was reasonably priced and was spacious and clean. The hotel is either very new, or has had a recent refurb. The only improvement I would recomend would be softer pillows! Vaise is a quiet and safe area just north of Lyon Centre. Not sure it would be my first choice if I was on holiday... but its nice and was convenient for my meeting the following day.

Great value. 4 x night stay. Very clean, modern and spacious room with balcony and nice views over park and river. Good free wifi. A great base if you are working locally.

I was unexpectedly upgraded to the penthouse suite, an lovely room with a whole rooftop balcony and walk in wardrobes. A very pleasant surprise.

Hotel was fine, good condition rooms were nice. However having been told upon arrival Breakfast was between 7 -10 and nothing else, when we checked out they wanted 13 Euros per person for breakfast each day. Considering we paid 170 euros for the room I thought this was excessive and they should have a least advised that it wasn't in room charge rather than pointing out to page 6/7 of the conditions in French I might add!!

One night stay in June 2016 for one of the Euro 16 games. Clean modern hotel near the old town and one of the main rivers, the Saone. Good patisserie opposite, and multi-screen Cineplex. Bicycles for hire just outside as well. Service was friendly and efficient. About 15 minutes to the station via Uber. Also within walking distance of the tram and train system. We stayed on the top floor and our suite had a kitchenette and a Hugo roof terrace. Would definitely recommend.

We booked a non smoking hotel. We ask for a quiet room. Our room smelt of cigarette smoke and people next to us with shared balcony were noisy and smoked. We ask to change rooms and we had to pay almost twice the amount.

The hotel was further out of the city than I expected and within 5-10 minute walk from public transport.

I can only say wonderful and nice things about my experience there.

Beautiful view from balcony.

Hotel is very modern, nice size, very clean room with balcony-no view though- staff accommodating. Parking is under hotel. Area old, near cinema one restaurant within walking distance...excelling food but too much hustle/bustle.

My wife and I stayed here on our way to strasburg. It was clean and very modern. I would stay there again!