Had to pay 40 Real to the hotel for the luggage storage as we arrived before the official check in time. First time ever that a hotel charged me as guest for a service that you could expect when being a guest.

Good breakfast! Good room service! Clean room! Good air-conditioning! Very nice staff!

The room was very clean, the breakfast was good and the staff is very friendly and helpful.

Great staff and a daily breakfast

They're clean environment, love the staff very friendly.Food is close by public transportation right at the door nice sightseeing area

The bathroom had some mildew and the AC smelled a little mildewy

Hotel was great, clean and well kept, staff was very friendly and helpful, spoke other languages which helped a lot! The cook/waiter on the 2nd floor was not very friendly when we had to order food at night!

The staff is very nice and the breakfast is always good with a lot to choose from as far as fruits cakes and that stuff the hot part of the breakfast generally consists of eggs and a meat dish. It's a buffet style so you can feel yourself up with breakfast. The gym is pretty decent and it's open for a long enough time but not 24 hours.

clean, great customers serv

We stayed here for 2 nights during carnival and the hotel is excellent value for money. It's an old hotel and we loved the original architecture. It's basic but has a comfortable bed, great power in the shower and the room was nice and clean. Our room was very quiet at night. The real asset to the hotel are the staff, especially Cesar who met us on arrival at the front desk and was so friendly and helpful during our stay. The hotel is downtown and we did see a couple of homeless people but in our 3 day stay we never felt uncomfortable or unsafe. We used ubers and the metro to get around the city.

Clean rooms and excellent customer service

Order a cheeseburger, they told me 30 minutes will be ready, wait for 1 hour and they told me 30 more minutes. Then I cancel the order . For breakfast I found a long hair on my eggs. I need an email to be printed on the front desk and they told me they have a problem with email, and the printer wasn't working.

Had the most amazing time the hotel staff is always so friendly the rooms are clean definitely a great experience!

very beautiful

Very central and accessible to metro or ride share. Staff feels like family.

The rooms were cleaned but small

Good

Clean safe

Felt safe and secure

Noisy, run down hotel, in desperate need of renovations. Calling it OK is and overstatement. If you need a place to stay near the consulate, this is a quick 5 minute walk from it, but don't expect any comfort, just a place to sleep a few hours (if you can with all the noise). Shower had hot water. Breakfast was OK. Pillow was hard as a rock.