Best Western Global Express

Explore Best Western Global Express
7.4
Pleasant
From 472 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

7.0

Service and Facilites

7.6

Traveler Reviews Best Western Global Express

Number of reviews per page
20
40
Top reviews
Demetria
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was fine!
Miriam
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Sheets were stained & towels bed was hard as a rock.
Erick
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

They got us a taxi
MAGDALENO
icon-Family
Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Basic
francisco
icon-Leisure
Leisure
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

No hot water
Jose
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I have to leve to a different hotel
Hector
icon-Business
Business
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I normally don’t write reviews. If I like it I come back, if I don’t I avoid it. But this place left such an awful impression that I just have to. I chose this hotel because of 4 things: Close to the airport, free shuttle to the airport, restaurant with room service, room with fridge for some left over food I had. When I arrived, as soon as I had my key I asked to schedule the shuttle for the early flight I had the next day, turns out the “free airport shuttle” is a cab they call for you and you have to pay. I told them they advertise free transportation but they simply said it’s wrong and if I wanted the cab. Disappointed I went to my room to put away the food in the fridge and there was no fridge in the room, I asked if I was given the wrong room and all I got was a “no” When I picked up the phone to get some food they guy who picked up just said they “normally offer room service but not today” At this point I just wanted to shower and sleep but this hotel had one last surprise, no hot water. Needless to say there is no way I would EVER stay in this hotel again, stay away if any of these things remotely matter to you.
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luis
icon-Business Family
Business Family
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Clima malo, pero nos confiaron de habitación y asunto resuelto, personal amable, internet de función muy lento
Maria
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything was fine except for no shuttle service to the airport despite being listed in the amenities.
Susan
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Ver good hotel condition
Silvia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Sucio y mal oliente Baños tapados Muy ruidoso Jamás vuelvo
Angelica
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

For one night is good
Mary Laura
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Firm beds and hot water
Julie
icon-Leisure
Leisure
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

The bed sheets were dirty and the toilet was leaking water all night.
Elvis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Muy agradable
Daniel
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Wi Fi signal bad
Jose
icon-Business
Business
6.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Good for a transit night!
Juan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

We like very much but the pool was dirty n not enough chairs around people don’t fall the rules ( glass bottles)
MOISES
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

I want to be honest the hotel is a little old my family didn’t feel confortable staff was really good location is not far from hotel restaurant closes early we arrived around 9 pm and we had to drive around to find a place to eat
Gretchen
6.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The place is ok staff seem kind of rude and mean
Number of reviews per page
20
40