7.6
Pleasant
From 971 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

7.8

Service and Facilites

7.8

Traveler Reviews Servatur Riosol

Number of reviews per page
20
40
Top reviews
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff and pool are absolutely fantastic with plenty to do. We didn't get take the opportunity to explore the 'Island of Stars' as the main pool wasn't uncomfortably busy and we were only on a reasonably short stay. Also cant comment on the food as we ate out each day with friends who live locally. Unfortunately the rooms (or at least the one I was in) are in a need of a bit of a refresh although this could be easily achieved. Our room could have done with being a little more spacious and it was a little bizarre how the middle door on the wardrobe was fixed shut (although we did choose a basic room). Was also a little odd how there was a door frame on the one wall which had just been blocked in with plasterboard, but the door architrave left in situ? No issues with hot water availability and the cleaners are constantly working away to keep the communal areas and rooms as clean as possible (With the exception of the communal shower... to be covered separately). On the final day it was our intention to use the downstairs communal shower as our airport shuttle wasn't until 5pm. We checked on the facilities early in the day and found them to have a foul sewage smell. At that time there were two people showering and one was literally heaving at the smell! Later in the afternoon we found raw sewage spewing from the toilets and all over the floor in the mens toilets in particular. Staff were aware and just said it would be cleaned tomorrow.
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Dylan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

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Shivam
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sea view was amazing. Very clean room and helpful staff
Torben
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff, beautiful heated swimmimg pool.
louise
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

First class receptionist Javier
Lorie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Superbe chambre propre avec petite terrasse ! Nous avons adoré l'hôtel qui est proche du mall de restaurants à pied.
Della
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great location. Great hotel. Rooms need improvement as do management polices with pools & sunbeds. AI needs complete overall with drinks & serving cups. Unacceptable restrictions
David
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Stayed here many times, the rooms are in need of a little sprucing up, but are more like mini apartments, most with mini kitchens and outside lounge area. Just a short walk from the Europa Centre, and a 40 minute transfer from the airport. All in all reasonably good for the price.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

My fourth visit here. It's relatively good value, and just a couple of minutes from the Europa Centre. However, the rooms do need a bit of attention, and they do not honour any Expedia upgrades or VIP 'freebies'.
Dameon Alanzo
icon-Family
Family
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Initially, the hotel seemed like a pleasant choice for a family holiday. However, our experience took a turn for the worse on our last night. After returning from dinner, we discovered our room was infested with cockroaches. I immediately reported the issue to the front desk and requested someone come to clean and spray the room for any further insect activity. Despite my efforts, no one showed up. I went back a second time to reiterate the need for urgent action, but we were left sitting outside until 1 AM with no resolution. Ultimately, we had no choice but to sleep in a room overrun with pests. I cannot recommend this hotel to anyone due to the poor service we experienced.
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James
icon-Leisure
Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good location. Staff were very friendly and helpful. The food provided was exceptional.
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The second time we have stayed at Riosol and the room this time was not as good as the first time there was a strong smell of fresh paint in the room along with stains on the bed frame also they do not provide tea or coffee but there is a kettle and coffee machine in the room
Donna
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Perfect for a short weekend
david
icon-with Partner
with Partner
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Love this hotel can't fault it one bit the staff are amazing and always happy to help the drinks are very good and the food was lovely plenty of choice will be returning as soon as possible
Iain
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Gorgeous room, spectacular views. Personally struggled with vertigo on the stairs. Strong smell from the drains. Exceptionally good value for money.
Linda
icon-with Partner
with Partner
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Riosol was better than expected, rooms needed a face lift but pool area was great pool was nice and warm
Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

We’ve stayed here a number of times over the past 20 years hotel is looking a little tired although very clean and location is ideal for us . Needs an upgrade which I believe now servatur have purchased it will happen .
Einar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Fine hotel. Professional and friendly staff. Good and professional entertainment. Good food.
Violet
icon-with Partner
with Partner
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

We went half board the hotel was very busy, meals were buffet, food was of great choice but not so hot, christmas dinner was the best of all and served hot, staff i cannot fault they were very efficient both dining and cleaning staff, we did complain about no lighting outside on the stairway 4 times it was very dark and dangerous, the apartment was in need of renovation it was very worn out and old where some areas had bad repairs done with mould also in areas, the smell from the sewage drain was sickening we had to deal with that ourselves, only 1 elevator was in use the whole time we were there.
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Sandy
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

After reading the negative reviews I became really anxious about my family holiday, to the point where I almost cancelled! I’m so pleased I didn’t because we had the most amazing time! The staff were incredible and views were spectacular. It’s a lovely downhill walk to Amadores Beach which is sensational and walking enthusiasts will enjoy the uphill challenge back up however for those of you not fancying an uphill climb, a taxi rank is nearby and only costs €4-5 for the journey! There were no issues with the lift when we got there and the mini disco is great entertainment for kids. The breakfast selection is wonderful! We loved having the sun loungers on our balcony and the Solarium is a wonderfully tranquil part of the hotel where you can chill out. I’d definitely come again :)
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