Smile Hotel Sugamo

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Overall Ratings & Reviews Smile Hotel Sugamo

Traveloka (44)
Other sources (773)
9.0
Exceptional
From 44 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.2

Location

9.4

Service and Facilites

9.2

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Traveler Reviews Smile Hotel Sugamo

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Customer reviews
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 hour(s) ago
Nice hotel, near JR station. Safe district, amenities complete, water heater working as well. I had a quality sleep.
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N***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room and bathroom were small, but comfortable and clean. The hotel staff were very friendly. The hotel is also very close to a station on the Yamanote Line.
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Julia L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
All good! Like usual. Convenient.
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Julia L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
My third time staying here, and I will continue to stay here whenever I visit Tokyo.
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S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I stayed at Smile Hotel Sugamo for 6 days and 5 nights, and overall I had a pleasant experience. The hotel is in a very strategic location, just a short walk from Sugamo Station on the Yamanote Line. The area is surrounded by many restaurants such as Saizeriya, Ootoya, Matsuya, Gindaco, as well as many izakaya and bars. There is also a FamilyMart right next to the hotel, making it very convenient. Compared to other Yamanote areas, Sugamo feels quieter and less crowded, although it is a bit farther from central Tokyo attractions. The check-in process was smooth and easy. Guests receive complimentary drink coins for the vending machine, and bottled water is also provided in the room. The staff were very helpful and spoke English well. For stays longer than three nights, the hotel provides deep cleaning service on the fourth day. Daily amenities such as towels, bath mats, slippers, and tissues were also replaced every day. The hotel has a laundry area on the 8th floor in front of the elevator, as well as parking space in front of the building. One downside was that my room, which faced the roadside, had some dust around the AC, window area, and behind the pillows. Since I have dust allergies, I cleaned some areas myself, but it was still manageable. If you are bringing large or multiple suitcases, I recommend booking a larger room instead of the small double bed room because space can be limited when opening extra-large luggage. However, with good organization, the room is still comfortable enough for a longer stay. If I visit Tokyo again in the future, I would definitely consider staying here again, but probably in a larger room for extra comfort.
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Nita F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, we can leave our suitcases at the hotel before checking in and after checking out, the rooms are always clean and comfortable because they are cleaned every day, the hotel equipment and facilities are also complete, the location is very strategic, close to the station, restaurants, convenience stores, drug stores, highly recommended👍🏻
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very close to Sugamo Station. The hotel rooms are very compact. Close to everything... the Yamanoteline Circle... I recommend staying at this hotel... Very satisfying.
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A***f
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
This hotel is truly amazing. The price is reasonable, but the amenities are incredibly comprehensive. Everything you need is provided in the room. There's a laundry room and vending machines on the 8th floor. It's a perfect place to stay during your stay in Tokyo, and the hotel's proximity to Sugamo Station makes it easy to access.
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Asep S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The hotel is really close to Sugamo Station, only a 5-minute walk, and the staff at the hotel are so helpful and friendly. For sure I will recommend it, and if I visit again, for sure I will stay at Smile Hotel Sugamo again. 🥰😘🤗
2 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Great location, within short walking distance from JR station. Nice surrounding area, close by to restaurant, food stall and drug store. Will visit again
1 people find it helpful
Low L. G. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 106 week(s) ago
Stayed here many times. I caught the most breathtaking sunset view from my room 2008. Two train lines within a 2mins walk. Trust me, you will leave Smile Hotel with a smile. 😊
1 people find it helpful
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 122 week(s) ago
Location is very close to the station <3. The room was cleaned every day. The heater was too warm in my opinion.
1 people find it helpful
Angel J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 150 week(s) ago
Good location, near with station 👍🏻.
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Kurniawan I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 155 week(s) ago
Kamar seperti di foto. Ranjang kecil untuk 2 orang. Pelayanan ok walau tidak bisa english. Saya tinggal 2 minggu dan tidak ketemu masalah. Saat datang pertama kali saya dikasih kamar yang agak bau rokok walau hotel non smoking. Yah ngga aneh lah karena dibawah ada ruang khusus merokok, bau rokok menempel ke badan bisa terbawa ke kamar. Perlengkapan kamar mandi berupa modul blok set dari TOTO. Foto tidak saya lampir.
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4 people find it helpful
Rido Ramadano Rachman
icon-origin-TRAVELOKA
8.8
/10
Reviewed 196 week(s) ago
Close to sugamo station. Rooms are cleaned every day.
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2 people find it helpful
Natthaphong P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 338 week(s) ago
The hotel is easy to find, very close to the subway, both JR and Subway and also near the supermarket. Various restaurants are recommended. Very good.
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Vu Thanh G.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 347 week(s) ago
I stayed 3 nights very comfortably at this hotel. Staff extremely friendly, gentle space. The bedroom is not large but there is enough space to feel comfortable after a day of exploring Tokyo quite tired. The hotel is located in an alley close to the 4-meter exit of Sugamo and very close to the entrance of the JR gate, the lane has many attractive eateries but we haven&#39;t had a chance to try it all. Family mart right next. I will definitely come back if I go to Tokyo.
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Nani F.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 347 week(s) ago
The food is good, the location is very close to Sugamo Station.
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1 people find it helpful
robi t.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 407 week(s) ago
Rooms are cleaned every day, there are water heaters, refrigerators, bathroom shampoos, soap, etc. complete. Close to JR Sugamo on foot, near the supermarket. Friendly clerk.
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3 people find it helpful
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ryan c. a.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 461 week(s) ago
Nice hotel. near from mini market, restaurant, game center, market and sugamo station.
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