I stayed at Smile Hotel Sugamo for 6 days and 5 nights, and overall I had a pleasant experience. The hotel is in a very strategic location, just a short walk from Sugamo Station on the Yamanote Line. The area is surrounded by many restaurants such as Saizeriya, Ootoya, Matsuya, Gindaco, as well as many izakaya and bars. There is also a FamilyMart right next to the hotel, making it very convenient. Compared to other Yamanote areas, Sugamo feels quieter and less crowded, although it is a bit farther from central Tokyo attractions.
The check-in process was smooth and easy. Guests receive complimentary drink coins for the vending machine, and bottled water is also provided in the room. The staff were very helpful and spoke English well. For stays longer than three nights, the hotel provides deep cleaning service on the fourth day. Daily amenities such as towels, bath mats, slippers, and tissues were also replaced every day.
The hotel has a laundry area on the 8th floor in front of the elevator, as well as parking space in front of the building.
One downside was that my room, which faced the roadside, had some dust around the AC, window area, and behind the pillows. Since I have dust allergies, I cleaned some areas myself, but it was still manageable.
If you are bringing large or multiple suitcases, I recommend booking a larger room instead of the small double bed room because space can be limited when opening extra-large luggage. However, with good organization, the room is still comfortable enough for a longer stay.
If I visit Tokyo again in the future, I would definitely consider staying here again, but probably in a larger room for extra comfort.