Where nice hotel to spend holiday.I will back here next year.

This was our 3rd time at this hotel.The entertainment team were excellent for the children always trying to include them in all activities. I found the bar staff and restaurant staff quite surly.whilst this is good value for a 3star hotel it would benefit from a much better air conditioning system and better sunbeds around the pool as most had been repaired or were broken.also the food was more than adequate for adults in our family (4) but not much choice for the children (3).

Was good location & clean

Stay overall was very good however I was very disappointed that the air conditioning was not on in the bedroom.when we asked why we were told because it wasn’t hot enough.however it was on in the reception and the bar and restaurant.

The hotel was lovely and we had a junior suite witch was excellent and maid service superb.the pool area was very clean as so was pool.sun Beds we’re a bit uncomfortable.we stayed on a bed and breakfast board and whilst the choice was good I’m afraid the hot food was cold on every morning! We were kept awake until 5am on several nights by very noisy guests. I think this hotel would be better without an all inclusive package option.

BIG SIZE ROOMVERY SPACIOUS.GOOD VALUE.50 T.V. channels not one english.when 40-50%of hotel were british.ONLY WANTED TO CATCH SOME NEWS

The whole hotel has undergone complete refurbishment and is excellently presented. The staff work tirelessly as a team to support the hotel and guests.

The plus point is this hotel is in a amazing location great bars and beaches all within walking distance. The hotel itself is awful!!! Unhelpful and rude staff, awful food and even worse entertainment!! We did not have any fresh towels for 3 days and the bathroom sink was infested with ants. Also all the German guests leave there towels on the sunbeds by the pool all week so you have no chance of ever getting one!!

Holiday spoiled due to the food, sheets only changed once in two weeks, no air conditioning anywhere, restaurant and entertainment full of sweating people, DJ kept playing explicit songs every night whilst children was dancing when I complained he played more songs with F this and F that. We complained to the hotel manager who said he didn't understand the songs as they were English. Avoid this hotel !

The hotel owner needs to bring the hotel into this century , the hotel looks grubby!! . The staff were excellent and worked very hard to make sure that everyone had a good holiday. The staff should be paid 100% more. The owner of the Hotel , by how the hotel has been left and not updated shows he/she could not care less about the guest. There is no air conditioning and you have to pay daily for a fan.....disgraceful !!! well done to all the staff at Gran Playa !!

You get what you pay for. No air con in hotel, have to rent a fan and reception staff are ok...depends what mood they are in as to how helpful they want to be. Great location next to the beach. Don't expect too much from hotel.

All i wanted to do was get out of the hotel .The evening was not fit to be there just full of drunks.

Buen ambiente

Bra hotell om du har begränsad budget. Vi var här i 4 dagar. Läget är bra, nära strand. Juniorsviten var kanon, sköna sängar, bra AC. Vi bodde på våning 6 längst ut så ganska trevlig utsikt samt havsglimt. Första natten fick vi familjelägenhet som ligger i en annan byggnad med egen pool. Där är inte standarden lika bra, skulle behöva uppdateras. Förövrigt var maten sådär, man hittar alltid något. Vissa middagar var riktigt bra, ex en kväll med asiatiska inslag. Dock är restaurangen högljudd som en skolmatsal. Skulle vara trevligt med snacks under dagen, tror jag såg nån hämta en macka från restaurangen innan lunch...det var allt. Poolbaren är enda baren som finns, typiska all inclusive drinkar, sliskiga med låg alkoholhalt. Skulle behövas en barmeny, GT funkar samt om du dricker fanta med kokosrom. En annan ok combo var kaffe med is samt gräddlikör. Lite aktiviteter som vattengympa, yoga såg jag någon gång samt framförallt till barn. Högtalare runt hela poolområdet skulle rekommenderas samt byta klädsel på vissa solsängar där man sjönk ner.

Toppen ställe, rent, bekvämligt, god mat och mycket att välja på, bra läge, trevlig personal 🙏☀️👏

Wir waren mit unserem Aufenthalt im Hotel sehr zufrieden. Das Zimmer, eine Junior Suite, war sauber und angenehm groß. Die Betten waren in Ordnung und wir haben gut geschlafen. Auch die Auswahl beim Essen war gut, es war immer etwas für jeden Geschmack dabei. Besonders hervorzuheben ist der freundliche Service: Obwohl wir bereits um 8:00 Uhr morgens ankamen und unser Zimmer noch nicht fertig war, haben wir sofort das All-Inclusive-Bändchen erhalten und konnten direkt frühstücken. Das war ein toller Start in den Urlaub! Die Lage des Hotels ist ebenfalls gut – bis zum Strand ist es nicht weit. Insgesamt ein sehr gutes Preis-Leistungs-Verhältnis für ein 3-Sterne-Hotel. Wir würden es auf jeden Fall weiterempfehlen!

Muy bien todo.

The location of the property is ok. Its located an hour away from the centre by car. This may seem like it’s not a lot of time but you have to drive through mountains and there is no street lights at night so it’s pretty dangerous. The staff was unfriendly and rude. I had to go into a discussion with the receptionist when I asked for 2(?!?!) new towels. The food was too salty, cold, and did not seem fresh.

Mucha gente no llevaba la mascarilla en las instalaciones y nadie decía nada. Por lo demás la estancia muy buena

todo adaptado al turismo ingles y aleman ,horarios comidas etc,el todo incluido solo bebidas nada mas nada de nada.Para los niños nada solo para extrangeros