Overall Ratings & Reviews Best Western Red Lion Hotel

Room was small no cold water in the bathroom tap plug hole would open up to let water drain away would of liked a mirror on the wall in room had to sit by the wardrobe with door open as mirror was inside the wardrobe

Furthest room on third level of building with no elevator. Room itself nice but only a fan to cool it. Radiators had been blasting heat and no turnoff on towel heater. Room was located above the corner of two busy, noisy streets, making it hard to sleep or even watch television. Thankfully there was a fan in the closet to make the room bearable.

Friendly helpful staff … beautiful building that has its origins in 1300s Highly recommend

The oldest hotel in Europe. Quirky layout and to the charm. Staff were fantastic

Helpfulness of staff - and a room with a bath!

I only stayed one Night, but i must say i had a good Night's sleep. Bed was very comfy, room was spotless, linen was fresh and clean.

I was happy to have received an upgrade to a better room. I did find the hotel to be a bit noisy.

The hotel was good but definitely dated and could use an upgrade. But otherwise it was a neat place to stay.

The Red Lion was in a fabulous location, right in the centre of town. The bed was comfy, The staff helpful. I will be staying again in a couple of months time. Thank you

The entry courtyard is adorable as well as the intricate carvings and woodwork in the front lounge area. The hotel is clearly very old and has been added to through the years...making the layout quite maze-like. It was an interesting place to stay in Salisbury, and I think you have to check it out at least once. But, now that I have, I would probably look somewhere else if I'm through Salisbury again. Breakfast was quite expensive for just ok food.

An old coaching inn well sited in Salisbury very close to the city centre and close to Cathedral and other historical sites. The hotel is very comfortable with well equipped rooms.

Very comfortable. Single room but the bed was virtually a double in size. Very enjoyable stay. Buffet breakfast was fine.

Beautiful location, friendly staff and general pleasant atmosphere

Very old listed building in historic salisbury.. room was comfortsble and cosy. Breakfast was excellent. Staff were really helpful

Lovely place to visit

Great location, right in the town centre. Good sized room and the bed was comfortable. Pleasant and helpful staff. Breakfast was good and good portion size. My only critique would be there is no mirror at the vanity desk and the one in the bathroom was not in the light.

Very nice stay, helpful staff, comfortable room

Great historical place

Dirty and the team not helpfull. Lovely building and great location. Not work complaining when you are there as the team dont care. Stayed here twice and the same problems .

Lovely old hotel, but the service is terrible. Twice i have stayed here and won't again. Room was cold when i arrived and ask for and extra heater and they said the room should heat up in a few hours . Bathroom hadnt been cleaned. Bar team didn't want to serve anyone. Not food on offer tonight and even run out crisps. Last time i stayed here the breakfast was cold and very below the standard of paying 16. I though i would give them a second chance. But no improvement this time. Such a shame as the place could be amazing.