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Le Soleil Nha Trang Hotel

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Overall Ratings & Reviews Le Soleil Nha Trang Hotel

Traveloka (146)

Other sources (22)

8.1

Very Good

From 146 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

7.9

Meal

7.0

Location

8.4

Service and Facilites

8.0

People often mention about Le Soleil Nha Trang Hotel

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Room Space (4)

Surroundings (3)

Accessibility (3)

Ambiance (3)

Soundproof (3)

Bedroom (3)

Distance to City Center (2)

Bathroom (2)

Family Friendly (1)

Staff Friendliness (1)

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Traveler Reviews Le Soleil Nha Trang Hotel

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Customer reviews

E***n

5.7

/10

Reviewed 27 week(s) ago

staff ok, but facilities are too poor. room is ugly and stuffy with a musty smell, bathroom has no hot and cold water heater, shower is broken, toilet is dirty

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T***u

8.7

/10

Reviewed 31 week(s) ago

No housekeeping staff, room cleaning is not provided

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d***g

5.6

/10

Reviewed 39 week(s) ago

The room was not as booked, the alley was small and not convenient for cars to enter and exit, there was a house under construction next door, the soundproofing was not good, the floor in the room was not clean, there was not a single towel even though there was a room for 4 adults.

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5 people find it helpful

Nguyen T. H. Y.

7.8

/10

Reviewed 44 week(s) ago

The hotel is old and the service is very poor. The room is moldy, no windows, full of dust, not cleaned. The bathroom has no towels, not cleaned. The service is too bad!

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2 people find it helpful

V***g

Leisure

8.7

/10

Reviewed 44 week(s) ago

Hotel near the center, lovely staff but the room was dark, there was 1 room light and 1 bathroom light that couldn't be turned on. The dressing table had no chair.

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2 people find it helpful

N***N

5.0

/10

Reviewed 74 week(s) ago

Extremely bad, the hotel ran out of rooms and transferred us to another address, searching for the address on google map did not come up, the staff blamed the guest and did not make any apology. While in front of the hotel there was still a room availability sign, when asked, the staff said they forgot to put the sign away and blamed the customer. In general, all the faults are due to the customer, the attitude is extremely bad. People are not encouraged to rent rooms here

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3 people find it helpful

H***e

8.8

/10

Reviewed 75 week(s) ago

Because I only stayed until 7am, I didn't experience much, but it was ok

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2 people find it helpful

Mạnh H.

Leisure

10.0

/10

Reviewed 83 week(s) ago

Clean hotel, enthusiastic staff

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3 people find it helpful

vuong t. h.

6.2

/10

Reviewed 87 week(s) ago

Phòng ẩm hôi gối đầu còn nguyên mùi hôi của khách trước nói chung tệ

5 people find it helpful

Accommodation's Reply

04 May 2024

Le Soleil is sorry to hear about your negative experience in the room. Your feedback is important and will help us improve our services. We will conduct an inspection and immediately resolve the problem of bad odors in the room to ensure that future customers will not encounter the same situation. Thank you for sharing and Le Soleil hopes to have the opportunity to welcome you back in the future with an even better experience. Best regards, Le Soleil Nha Trang Hotel Team

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Nguyenthithuhien

8.5

/10

Reviewed 91 week(s) ago

Sạch sẽ, nhân viên thân thiện. Ngay gần tháp Trầm, đi bộ chưa đến 3 phút. Chỗ chơi tấp nập.

1 people find it helpful

Minh H.

6.0

/10

Reviewed 95 week(s) ago

Anh nhân viên ca chiều tối bắt ăn uống xong phải đem xuống thùng rác dục trong khi vẫn có nhân viên dọn dẹp,thái độ xưng hô với khách bằng mày không thể chấp nhận nổi

2 people find it helpful

Nguyen N. H.

9.4

/10

Reviewed 102 week(s) ago

The rooms are clean, neat and well equipped. The price is very affordable. Near the sea and the city square. Note: Unfortunately, there is only one entrance to the hotel. When the square has an event, the entrance will be blocked. you need to pay attention!

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4 people find it helpful

Trn N. H.

6.2

/10

Reviewed 111 week(s) ago

The room is very cramped, there is no window, sleeping is not knowing whether it is day or night, just get the one near the center :((( the staff is also comfortable

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1 people find it helpful

Accommodation's Reply

19 Nov 2023

Hello Ms. Ha, Thank you for staying at Le Soleil Nha Trang hotel, and for taking the time to share your experiences. Le Soleil Hotel has many room types to meet the needs of guests, so you can contact the front desk to be upgraded to a room with a window or a sea view room for a small fee. Once again, thank you for your feedback, this will help us improve the quality of our service in the future. We hope to have the opportunity to welcome you back for another stay. Best regards

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Le Thi Q. T.

9.7

/10

Reviewed 113 week(s) ago

Phòng rộng, đầy đủ tiện nghi, và hợp với giá tiền

2 people find it helpful

Tran T.

9.1

/10

Reviewed 117 week(s) ago

Enthusiastic and cute staff, very clean room

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2 people find it helpful

Accommodation's Reply

12 Sep 2023

Dear Ms. Thu, Lesoleil Nha Trang Hotel would like to send you our sincere thanks for choosing our hotel during your stay in Nha Trang Beach City. We are very grateful for your comments, which will be the motivation for us to improve the quality of our services. Hopefully we will have the opportunity to welcome you at Lesoleil Nha Trang Hotel in the near future. Best regards,

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Guest

8.5

/10

Reviewed 119 week(s) ago

Điều hoà kêu hơi to nhưng nói chung vẫn ổn. Tiếp tân nhiệt tình

1 people find it helpful

Accommodation's Reply

12 Sep 2023

Dear Mr. Cuong, Lesoleil Nha Trang Hotel would like to send you our sincere thanks for choosing our hotel during your stay in Nha Trang Beach City. We are very grateful for your comments, which will motivate us to improve the quality of our services. Hopefully we will have the opportunity to welcome you at Lesoleil Nha Trang Hotel in the near future. Best regards.

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Nguyen m. c.

8.5

/10

Reviewed 121 week(s) ago

Great. The hotel is suitable for the price. nothing to criticize!

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4 people find it helpful

Accommodation's Reply

16 Aug 2023

Le Soleil would like to thank you for your contribution, we look forward to welcoming you back in the near future. Have a nice day!

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Bui

9.7

/10

Reviewed 123 week(s) ago

Nhân viên vui vẽ nhiệt tình.gần bien giá cả hợp lý vị thuận tiện...

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Accommodation's Reply

16 Aug 2023

Le Soleil would like to thank you for your review, the hotel is looking forward to welcoming you back in the near future.

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Do Nguyen T. T.

6.2

/10

Reviewed 125 week(s) ago

The hotel has a broken elevator, the room is not clean, the space is old and dark.

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Accommodation's Reply

16 Aug 2023

Thank you for your review, Le Soleil hotel acknowledges and will always try to improve service quality to bring customers better products.

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bui t. t. l.

8.5

/10

Reviewed 127 week(s) ago

Cute, enthusiastic staff. Clean hotel, attentive service, cheap price!

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1 people find it helpful

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Le Soleil Nha Trang Hotel

Overall Ratings & Reviews Le Soleil Nha Trang Hotel

8.1

7.9

7.0

8.4

8.0

Traveler Reviews Le Soleil Nha Trang Hotel

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