We stayed for four nights to celebrate my son’s birthday. The hotel’s pirate theme is fantastic, the pools are enjoyable, and the entertainment team, bar staff and waiters work incredibly hard. Unfortunately, the pools were closed twice during our stay due to contamination incidents. The food was disappointing, with very limited choice and a standard more in line with a 2-star hotel. The biggest issue was the evening entertainment seating. Around 20 tables were reserved for VIP guests, requiring an additional €30–40 to secure a seat. For a hotel charging over £500 per night, this is unacceptable. On my son’s birthday, he wanted to watch the show. He is autistic and requires close supervision, so I quietly placed a single chair at the side after finding no available seating, despite around 18 VIP tables remaining empty. A supervisor named Beverley approached almost immediately. I explained the situation and my concerns, but she was dismissive and offered no reasonable solution. Instead, she suggested I sit on the wet artificial grass or watch from the restaurant, around 50 metres away, where there was no air conditioning despite temperatures of 35°C. When I said I intended to make a complaint, she simply replied that I could “do what I wanted.” I later discovered from reception that Beverley was the supervisor, which made the interaction even more disappointing. Honestly this hotel really isn’t worth the money. Poor food, poor drinks quality, poor management

Great for families, food and little basic. Updating the rooms but not all were completed. Sunbeds need organising as quite a few where reserved with towels then not used . Mermaid experience was quite expensive. Entertainment was to high standard,

We recently stayed at Pirates Village and overall had a good family holiday. The positives were definitely the entertainment, which was excellent, and the staff, who were all very friendly and fantastic with our toddler. The pools were great, especially the splash pool, which our little girl loved. The rooms were spacious, modern, and comfortable, and the location is ideal with everything within easy reach. We also appreciated being allowed to continue using our all-inclusive bands after check-out until we left for the airport. There were a few areas that could be improved. Our room wasn't cleaned during our 3-night stay and we didn't receive fresh towels unless we asked for them. The food was average and the all-inclusive drinks and cocktails were disappointing, with many tasting watered down. It was also frustrating that some drinks required an extra charge despite being on an all-inclusive package. Despite these issues, we still enjoyed our stay and created some lovely family memories. Pirates Village is a great choice for families with young children, mainly because of the excellent entertainment, facilities, and welcoming staff.

Really good for families

We combined pool/beach and sightseeing vacation for a family including a 5 y.o. and that worked well for us. The pools and slides and entertainment were perfect for him. Can walk to the beach while stopping at numerous souvenir shops or restaurants on the way. The buffet food was Ok but since we did not plan to be there all the day long, we did not do all inclusive. Local food was way better and tastier somewhere else. Noticed majority of the guests had the orange "all-inclusive" badges meaning they likely stayed on the property all the time? I would not do it unless you have kids under maybe 8 y.o. and not interested to see anything else on the island (which has lots of other exciting things to see and do!) The room was generally comfy and very clean, but the kitchen stuff was very old. Cracked plastic on the kettle, rust on the fridge etc. I think this hotel could spend just a little bit to update fridge/stove/kettle/microwave in the rooms and that would go a long way. Supermarket just a block away kitchen (even the old one :) ) made quick breakfasts very easy for us. Tip for parking: enough free street parking just around the block near the supermarket. Had no safety concerns. Long walk from the elevator to most of the rooms, with many corners making it difficult to move with your bags, just an FYI. Caution they wash the floor outside every morning and don't put any warnings! Out 5 y.o. fell the first morning, thanks god he was Ok.

The pirate shows went down well with the kids

Shows are amazing. Every evening they have entertainment , kids are amazed they want come back again. Buffet is small, not too much choice for an adults but for children is perfect, staff friendly and helpful. Highly recommend.

Firstly i had requsted a low down apartment due to my wifes ill health i was given top floor and the last apartment in the building, you have to walk two lenghts of the appartment blocks for nearest lift or continually walk up four flights of stairs the appartment was run down and no doors on the bedroom wardrobes, the cleaners ( if your lucky to see one ) 9 days i was here and saw the cleaner twice and had the towels changed 3 times, the appartment wasnt cleaned the whole time we were there i actually had to borrow next doors brush set to clean the apartment, food i dont know if im just being fussy but i usually eat it hot , unless your there bang on start of meals your food will be cold and not very good choices, breakfast same everyday as is lunch, then you have the staff and entertaintment i found all the staff great to get on with apart from the bar manager he is in the wrong job he is just plain nasty to adults and kids This was the first time me and my wife had gone all inclusive and i was hugely disappointed we had done this to suprise my grandkids as they were there at the same time and it soured our trip, definitely wont return here

Nice hotel, staff were brilliant. Easy walk to the beach. Complete pain in the backside that the pool is only open 10-6 but closes for large spells of the day for the pirates to do their show. I know it's for entertainment but it's a nuicence when you are just trying to chill out and have a swim with your family

2nd visit here (last one in 2018) and hotel has gone downhill. Food-Mediocore and incredibly repetitive.. Artificial non-fresh juices, 1 option for yogurts every day "bannana" flavour. The chef on the eggs /grill area had the most hostile miserable face Ive ever seen. This is a kids/family hotel, but is unwelcoming. Management clearly non esistent, especially re housekeeping and the food/bar areas. We went all inclusive but I had to (self service) request cups at least 10 times during my stay as they had run out and nonody replenishing them. They were taken directly from the dishwasher so were warm to touch. Who puts a cold drink into a warm cup?? The slushy and soft drinks machines constantly covered in wasps so impossible for kids to use. There were daily fights for sunbeds/parasols. Theres maybe 15 parasols for the entire complex. Broken and chipped tiles in the kids pools so my children had cuts on 3 occasions. Our towels were only changed on request and our room only serviced once on day 4 of a 7 night stay. Unless you have very very low expectasions for your holiday, avoid this hotel at all costs. Management seemingly oblivious to the dreadful standards. If you check out at noon and need to stay in hotel until later in the day or afternoon, be aware that the water in the 'courtesy' shower is freezing cold. i.e take your shower in your room before you go. I told the receptionist and she just shrugged her shoulders and said thats the only shower they have post checkout.

Having stayed here about 15years prior I can say I still enjoyed my stay as much as the first. My only issue was the age of the kitchenette and it’s equipment. Whilst the room has had a makeover, the fridge, hob and cupboards had all seen better days! If you couldn’t find a subbed in the afternoon, asked a lifeguard and they soon found us a couple. Elvira, one of the reception staff is one of the loveliest ladies and she has a heart of gold. Her and my 4yr old daughter had the great friendship and she made our stay much more pleasant.

The place is brilliant food very nice entertainment excellent staff very nice bed very comfortable

The hotel is spotless staff very friendly entertainment is amazing this hotel is a must for families we’ve been twice and would definitely go again our grandkids absolutely love it there if u want perfect family holiday pirates village should be top of the list they go above and beyond to make sure you have the best experience

Amazing family holiday with great entertainment for the whole family.

Very different from the usual plain white buildings and well thought out pool area.

Just got back from an amazing half term break. Fantastic, pirate themed hotel. We stayed all-inclusive and the food was excellent -lots of choice and really good quality. The staff really make the hotel particularly the entertainment team. Daily shows which thoroughly entertained us and our children. Would love to return.

We had one of the worst rooms, couldn’t see the stage from our room and we booked months in advance. The pools aren’t heated so swimming was minimal. Nothing to really do within walking distance of the hotel. Food was edible that’s about it.

Good little stay to start our holiday. Staff very friendly, really geared up to make the kids stay as enjoyable as possible. Most of hotel was dressed up for Halloween and looked really good, little bits like turning the water red. Would recommend it to anyone looking for a break for their kids, not sure if I could handle a week there tho but that’s just me!! One last tip the pastry shop just up from the hotel was amazing!!

Amazing experience, quite unique! We have a 5 year old who was in awe about something new daily!

Great place to stay...... will go back again loved it