The breakfast was delicious and the room was clean

Hotel mit viel Inovation! Sehr freundliches und arbeitsliebendes Personal! Gutes Restaurant mit unendlichen Öffnungszeiten. Frühstück das keine Wünsche offen lässt. Ideal gelegen nahe der Dreiländerbrücke!

All good Thank you all team

Lovely big room which was spotless and had all the amenities. Staff were friendly and helpful. Great location and useful transport options in the local area. Once I had worked out parking then that wasn’t a problem. Parking is on the 5/6/7th floors of the shopping centre car park. You then have to go down the car park lift, walk through the mall and go up the lifts at the front of the shopping centre to the hotel.

Clean room and parking available

We stayed only for one night as a stop off from exploring Switzerland for a couple of days. Its location for Basel which we explored on day 3 was ideal. We did have good intention to make use of the free parking and get public transport into the city which is absolutely doable from here and relatively cheap. However as a party of 3 it still worked out significantly cheaper for us to just drive into the city and park which is what we did. There isn’t a hard border control at this part of the crossing. There were also a variety of places to eat from Subway, McDonald’s and a number of Kebab places. Our room was very spacious and very much like a small apartment with a separate entrance hall and kitchenette. The kitchen would have been perfect if it had a microwave but it just had a hob cooker and a fridge which also served as a minibar with fairly respectable prices. Given however we had two large supermarkets under our feet within the same complex - it didn’t make sense for us to use it. Back to the room which was very clean and had both a decent sized main bed and a good sized sofa bed. There was also air conditioning which was very much needed! Nice little welcome Haribo sweets too on the bed. Only downside of the room was the bathroom which had a few broken tiles and the shower head was leaking but it was still fully serviceable. The bed wasn’t the most comfortable and at times felt like a hard bit of cardboard but these beds seem to be standard around these parts.

The staff was super helpful. The room was well set up. The breakfast was good. All in all a great stay.

Didn't meet our expectations. We stayed at some wonderful places while traveling around Germany with our two young kids and this place was not one of them. Room was dirty and in need of some maintenance with deep cleaning. Bathroom was gross, dirty walls throughout, stained carpet, holes in sheets, and just an overall appearance of neglect that is slowly adding up. We spoke to staff right away about getting a refund for the 2nd day and going somewhere else. They informed me that I would need to contact Expedia to initiate the refund since we booked through them. The hotel staff told me that they would refund right away if we booked through them directly. I contacted Expedia and they contacted the hotel. The manager called the room and I informed him that we would be checking out early. The following day, after checking out, I received an email from Expedia stating that the hotel declined the refund. The hotel didn't offer any alternative and clearly doesn't care about making things right for their guests. I suppose the lesson learned is don't book at a best western regardless of how well its presented online.

The hotel floors are located high above a shopping center and it can be a zoo downstairs. Parking is extra and in the same parking garage as the shoppers, but on the highest floors. So, it is an ordeal to park. Also note that you will not get a Basel card for transit and discounts because the hotel is within Germany. The hotel rooms are nice and spacious, staff was great, and having AC was a lifesaver in the heat this year.

Alles zu höchster Zufriedenheit so soll es sein. Top

Nice hotel with a clean and modern family room. It took some time to access the parking lot on the 6th level due to heavy Saturday traffic, but a very practical location near the Dreiländerbrücke on the German side of the border.

Big room few personal amenities

The buffet breakfast was delicious, i would just suggest to expand the offer for vegan guests for whom there is not too much to choose from. My second remark is for really dirty glass panes in the terrace patio roof. Other than that, its a great hotel, my best recommendation

The staff was great! Would stay again!

Excellent service and friendly staff. The rooms are spacious and clean. The hotel is located near many shops, stores, and tourist sites. Highly recommend staying here.

Great hotel. Friendly staff, reasonable prices, clean, close to so many activities. I felt very safe and secure. I highly recommend staying here.

Besr breakfast in long time. Great room and very helpful staff.

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Todo estuvo excelente.

Nice stay, easy to move, near to shops and restaurantes. A very good option.