Part of it is that I am American and we consider air conditioning, wash clothes, silent ceiling fans, a refrigerator, and free access to ice to be standard. None of this was the case at this hotel. To make the lack of air conditiong worse is the noisy ceiling and no way to get adequate ventilation in the room except to prop the door open to sleep. That let's in are of dubious quality further desicrated by nasty smelling air "freshioners" plugged in, in the hallway. Also fair warning, the toilets in hotels in England need to be pumped to get them to flush to clear solid waste. On the plus side if you crave to experience Liverpool night life the is in a prime location near many attractions, pubs, restaurants, and the train station. But at this point I recommend the Holiday Inn as a better option.

Great hotel in a great location for concert square and Liverpool nightlife. Right next to Liverpool central train station. Noise quietened about 12.30 but we were after nightlife so didn’t bother us. Staff were all lovely and hotel was clean. Bed was comfy.

The room was exceptionally clean, and all amenities were fully functional. A reliable and comfortable stay overall.

Good stay staff really nice and helpful would recommend to anyone.

Staff are really nice, breakfast is liverpool. Rooms very basic....

La habitación lista,lo normal en tamaño y perfecta para una persona...baño en perfectas condiciones y limpio... El hotel está muy cercano a la estación de trenes y a la zona portuaria. El desayuno estuvo muy bueno con todo lo necesario para arrancar el día. Comercios por todos lados y cerca del hotel hay una tienda donde venden cervezas y licor. Estuvo a pasos del punto de reunión para el free tour. Comentarios de Jimmy M.

Very good value and breakfast is cooked to order,

all was good

Bed was awful and needs replacement

Ok

Location was pretty much central to everything.

Cost effective hotel - Great central location

Great location

Room was clean and comfortable. Breakfast included was a surprise and very nice. With friendly staff

Room was clean and was cleaned daily. Staff was friendly and the breakfast was nice with a choice of fry up or contintal options. Getting checked in was easy enough with giving simple instructioms and the housekeepers helped finding mt room and making the place feel homely. Bar area had plenty of selection of drinks and activies such as pool and darts. Plenty of restaurants and other bars nearby to choose from. Going upto the hotel/bar had Beatle theme decoration.A 10-15 minute walk to the Carvern Bar/Restaurant and Albert Docks also central to Liverpool Lime Street. Would recommend coming back here im the future.

room was very clean,staff very helpful.nice breakfast in the morning

Hotel is in a great location in the very centre of the city and its nightlife. Room was very clean with good facilities and was quiet considering it was a busy night- my sleep wasn't disturbed at all. Would definitely consider returning as the price was very reasonable for a city centre hotel.

Took a while to check in due to system used between Expedia and the hotel. Staff were nice. However you need to know the noise level is extreme. My single room was right next to really really loud music which finished at 4am. Room was extremely basic and probably not had a refurb for 15+??? Years. Would be ok if you were out until 4am, but if you are not, I would avoid this hotel

Basic comfortable room. Central location but noise outside was loud and windows couldn't keep this out.

Room tidy and clean. Staff were amazing, just a shame about the noise from the club.