Overall Ratings & Reviews Mayfair Spa Resort & Casino Gangtok

Excellent service excellent property and excellent food , must must must go !

excellent place, ecofriendly, beautiful ambiance and comfort

Mayfair Gangtok is undoubtedly the best hotel with others way behind. The place is excellent in all respect except for the fact that its about 10 mins drive away from the city center. Good spacious rooms with large size bathrooms, nice restaurant and good view of the valley. The casino and spa are equally good. You will be very happy that you chose this hotel for your vacation.

Nice

Everything was excellent except for the food served in the casino. Best place to stay in Gangtok without a doubt.

Stay was ok but booking with hotel.com was terrible. We have booked for one room but they have booked two room and deducted the amounts with out our knowledge. It was terrible for us and know only when we reached hotel. They have not helped us out

Pricey but good hotel. One issue during winter is that the heater provided is not adequate for heating the entire room and bathroom. Staff is reluctant to provide additional heater due to concerns about overloading and tripping electric supply (at least this was the explanation given to us). No other complaints.

Expected it to be better for the price they charge. I would rate it three star out of five.

Great property.

Stay was pleasant, but there is much scope for improvement.

A WELL MAINTAINED HOTEL WITH EVERYTHING AVAILABLE WITH A BIG PRICE TO PAY WHICH IT DOESNT DESERVES. IT HAS EVERYTHING BUT NOT AS A FIVE STAR OR EVEN A FOUR STAR HOTEL HAS IT. A SMALL POOL, A SMALL LIBERARY, GYM, CHILDREN PLAY ROOM ETC ETC. THEY HAVE MADE EVERY CRITERIA TO GET FIVE STAR BUT BUT NOT A BIT AT PAR WITH A FIVE STAR HOTEL. PRICES AS HIGH AS YOU CAN GET... BUT NOT AT ALL AT PAR. SERVICE IS DISAPPOINTING AND CERTAIN STAFF ARE TOTAL IDIOTS. SHOULD VISIT A PROPER FIVE STAR BEFORE ANNOUNCING THEMSELVES PROUDLY AS 5 STAR... PLEASE DO VISIT HOTELS LIKE JW MARRIOTS, HAYAT, TAJ OR OBERIOS ETC ETC

Restaurant had extremely slow service. Nails were found on carpet.

rooms were not up to the mark. wooden flooring was noisy. very noisy. toiletries were of inferior quality. towels were like being resused again and again, like 3 star towels.

The hotel is decorated with high-end art pieces and provides a calming Zen experience from beginning to end. The staff were all very hospitable and helpful - the only aberration was we found a baby stroller in the room after our return from a side trip, and we did not ask for it. The WiFi signal was patchy. The front entrance, library and cafeteria were gorgeous. The hotel is in a valley - the best experience was to see the lights come on the adjacent mountains. Our balcony was large - we felt we could spend a few more days there, soaking up the view of the Himalayas. Access to the town of Gangtok, the viewpoints and the monastery needs access to a car, or the hotel can arrange transportation. We will go back to Mayfair soon.

The stay was amazing -excellent only issue was some of the food items were over priced & also the alcohol..

It was very excellent stay. Excellent property

We had a great experience and our stay was very comfortable

Excellent service, food and amenities. Highly recommend.

Great hotel, amazing location with amenities. We went in off season so a few restaurants were not functional but then the rooms, the staff made up for it. Had a great time with my family.

Very large Room, Very clean Room. Wifi is bad.