The entrance of the room was dirty. The welcome was very poor although the hotel wasn’t crowded + my check in was after rush hour time. No one was there to take the luggage! Until I had to ask for one!! NOT A RITZ EXPERIENCE AT ALL!

The hotel is very clean and truly amazing. One of the best lobbies I’ve seen, with excellent facilities that really stand out. Overall, the common areas are impressive and well maintained. The only downside was that the room felt a bit used and could benefit from some updates. Still, a great stay overall.

Great!

Luxury - what a wonderful and grand hotel.

Excellent hotel- gorgeous property and very friendly and helpful staff! A true 5 star hotel in every sense.

- Check in and check out was smooth - The room was great - Valet and parking is great - The view is great

Staff at check in was not friendly and communicated poorly

Is a Palace!!! Beautiful, stunning and the service is very exceptional and exclusive attention, you realize that the Saudi people are very happy that you are visiting their country and explain with detail their culture, and history. Me and my family were so satisfied with their friendship and respectful interaction. Saudi Arabia is very safe and friendly country and we will be back next time for a different town and keep appreciating their culture!!!!

Close to all thinks. Nice location

We LOVED this palatial property. The lobby florals were stunning and changed daily. We got a room overlooking the front fountains which I recommend. The swimming pool is the largest & fanciest I’ve ever seen. The service was incredible. Alesia in the lobby was very helpful and kind. Fascial the butler was equally attentive and funny. Shukran for a fabulous stay.

Love it

Luxurious

Good

Amazing as always. Everyone was super helpful, truly the best staff (special shout out to Abdulrahman) room was clean, plus I really enjoyed the National Day celebrations! :)

The service is second to none. Our server Hendrey and Inshaf were great and provided top notch service. Definitely will come back for the breakfast.

Phenomenal facilities, excellent service but annoying nickle and diming surcharges

The hotel is overrated.. room had nothing to do with 5 star level.. I’m disappointed and wld never repeat this anytime in the future…

Amazing. Best hotel in Riyadh

I stayed in Palace not a hotel.

One of the best hotels I stayed in