Room 605. Window latch was broken. Could not open for fresh air, thus room was slightly too warm for our comfort.

We ended up here when our original hotel was closed due to strike action. The only rooms left were standard rooms. We found the room to be old and ugly dark brown with peeling vinyl fabric on the headboard. The lighting was dim. The shower design meant the whole bathroom floor got wet. The tv was old with limited channels and no streaming. We were pleased to have a bed for two nights but our original booking at the Radisson Blu would have had a river view and a bigger room with better interior design. And for less money. This hotel was very large and seemed to be focussed on holding conferences for large groups. The plus for us was the hotel was been the ferry port and the train station which meant a short walk from and too with our luggage.

Hotel employees were striking when we arrived but the hotel was still well run. The breakfast buffet was still excellent and a to-go breakfast was packed for us the day we left on an early train.

Very friendly and helpful staff. Excellent stay.

Staff very nice, rooms with good amenities, breakfast is VERY good, also the bar at the top floor is top notch.

We had the misfortune of staying during a hotel and restaurant worker strike, so they were short-staffed and some things suffered. We had only one duvet on our bed to share between the two of us. Ice machine on our floor was either empty or didn’t work, the hairdryer would only work for a minute before it overheated, the early bird breakfast wasn’t served. The restaurant was closed. The staff that was there were doing their best, the hotel and our room were nice and clean. Located conveniently to the train and bus station.

Uh

There was a hair on my pillow when I arrived. There were no tissues and when I tried to check in they told me to wait…. While others after me were able to check in right away.

Excellent service and clean.

Great breakfast and friendly staff.

The breakfast was good, the hotel is not in the city centre and the swim palace is not part of the hotel, maybe I read the info about the hotel in a wrong way, but for me it’s a typical conference hotel with small rooms.

The room was good size and clean. Really nice lobby and friendly staff. The restaurant food was lovely.

Best breakfast of my life

Excellent breakfast and great location

Nice staff, pleasant room & fabulous breakfast. Plus, a very nice rooftop bar

Very nice room, clean, very good breakfast with lots of options

The hotel had a great location and was clean, roomy and had a great view!

Likes: + Location: 8 min walk from the central station, also within walking distance of several nice restaurants, shopping malls, and main attractions. + Breakfast Buffet: Healthy, hearty, and diverse to address all tastes. Dislikes: - Check-in receptionist: Unlike most of the very friendly professional staff, it was a very unpleasant experience having to deal with that receptionist. Maybe he was just having a bad day. Anyway, I highly recommend using the self check-in station for a more dignifying experience! - Room: Narrow, poorly lit, with towels' hangers inconveniently placed near the floor and immediately above the toilet seat (but now hangers behind the toilet door for exsmple!). Also, the AC heating is limited to only 3 degrees above the auto temperature (so, pack heavy winter PJs!).

Nice room, excellent breakfast, excellent location and very nice people.

Magnificent hotel with great facilities, space, very modern and close to the city. Our bedroom was on the seaside with a gorgeous view over the fjord. The bed was very cosy and the towels soft. I enjoyed the generous breakfast in the morning and the free access to the spa in the building next door. There’s a bus no25 around the corner that takes you to the city. Train station is otherwise only 10 min away on foot.