The Palm at Playa

Explore The Palm at Playa
7.8
Pleasant
From 1,007 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.0

Traveler Reviews The Palm at Playa

Number of reviews per page
20
40
Top reviews
Marius
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice location, good pool and working hot tub, Giovani a bartender at the pool bar is so good and nice.
Jeremy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Property close to everything. Loved the pool and the large rooms with plenty of space to spread out and relax
Adriana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Easy access to the beach, great eats, and entertainment. We were able to park our car rental in their lot and that was really convenient to access. The only thing the rooftop bar is a separate entity and there was slight miscommunication but they were able to rectify it without a problem.
Jeanelle
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No air conditioner
Elsa
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I think they have to work in Better cleaning especially in the room, some cool air in the lobby and waiting area the shampoo,body wash and conditioner has all the same things
miriam
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not everything that they offered is available, they list it so you will book it and when you arrive they tell you they don’t have it.
Gindra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Todo estuvo muy bien! Muy cómodo, quizás algún edredón por el A/A
Carlos
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Convenient located and it has parking
Alvaro
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel is centrally located. Close to all the shops, nightlife and beach. The ac could be better for the rooms.
Brenda
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Location was selected due to walking distance to Ferry. Location very noisy is off of main Avenue. Did not use any services for 1 night was affordable and convenient.
Allen
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Everything went well. Check in was a breeze and parking below was a bonus Dj on the roof top pool area was perfect
Naela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I expected hotel to be nicer..rooms are not what the pictures show. It’s older and no iron or blow dryer in rooms, towels were old, no wash towels.Toilet was clogged when we got there already but was fixed quickly. FYI ..The shower has no door/privacy. No comforters only a flat sheet to cover yourself. The only thing that I like was cold ac, the rooftop pool, bartenders were nice and that is close to 5ta ave but I wouldn’t stay there again. Oh and the parking garage is horrible not enough space to move your vehicle around to be able to park.
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Bjorn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Decent hotel, bit run down. Big minus for only having 3 working sun chairs by the pool, there were 5 when we arrived, I broke on by sitting on it and another guest broke another. They were super old and worn out on the mesh part. The last 3 days of our trip they only had sun 3 beds with umbrellas, which went super fast. a staff member said the owner knew and planned to buy more, but didn’t during our 5 day stay. Not at all what the pretty pictures show on Expedia and their rooftop show. We had to spend additional money going to the beach to rent sun chairs. Staff was friendly and it’s a great location. Just really worn down and the owner not seeming to care. 3 sun chairs for a 70 person hotel, quite disappointed
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Aleyssa
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The atmosphere , includes free parking and beautiful palm trees
Rafik
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent location right next to 5th Avenida. Large one bedroom with separate living space for our 2 teen daughters. Big balcony . Impressive view from top floor terrasse and pool . Hospitable staff .very comfy super king bed to rest after a 16 hour flight from Middle East . Cons : no microwave Will recommend this hotel .
Emily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Large, comfortable room that was quiet at night. Rooftop was very nice, a great place to hangout in the pool and get a margarita. Location was perfect right off 5th Ave.
Livia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good
Yamila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room are huge with beautiful decoration.The location is a plus(less than one block from 5th ave) and staff friendly.We'll be back again for sure!
Perrin
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Amazing room and rooftop. The hotel is in a great location.
Thomas michael
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very nice
Number of reviews per page
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