Traveloka (117)
8.4
Very Good
From 117 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
7.8
Location
8.9
Service and Facilites
8.5
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Traveler Reviews Greenhills Elan Hotel Modern
Number of reviews per page
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40
Customer reviews
Jackielyn E.
9.1
/10
Reviewed 250 week(s) ago
At first, we had issues with our room accommodation. After we escalated it to the front desk, they immediately responded to our needs and gave us a complimentary overnight stay. We decided to use it the next day. Overall, we enjoyed our stay and we'll come back again.
1 people find it helpful
RN
Ronald N. D. G.
Romantic
8.5
/10
Reviewed 296 week(s) ago
Great room. The pool area on top of the hotel was awesome along with the view. The wifi was reliable and fast. The buffet breakfast was excellent
1 people find it helpful
Accommodation's Reply
10 Jan 2020
Dear Mr. Ronald,
Thank you for choosing Greenhills Elan Hotel Modern!
We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Greenhills Elan Hotel Modern is indeed a great place to stay when guests have a day full of shopping activities and exciting visit around the metro. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable.
We look forward to welcoming you again here at Greenhills Elan Hotel Modern.
-Deanne Francisco, Front Office Manager-
JM
Judee M.
Family
6.3
/10
Reviewed 304 week(s) ago
Expensive parking fee. Breakfast was so so. Not itching to go back.
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TD
Tiffany D. S.
Family
5.5
/10
Reviewed 318 week(s) ago
Guards are not that attentive to assist us. I'm holding a 3 month old baby and bags, and the door guard from the exit guard and the guard guarding my car didn't help me either. I left one of my things at the hotel.room and called the hotel they said they had not seen the room. They do not endorse those who forget the room. Worst ever! Adjust parking fee of 600!
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kh
khaja h.
9.4
/10
Reviewed 322 week(s) ago
Nice & clean place to stay. Staff is very supportive
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JP
John P. P.
Family
9.7
/10
Reviewed 323 week(s) ago
we found this hotel very convenient to stay in if you want to explore GH. our room has the basic amenities, my loved our room especially the bath tub. so glad we got a good deal from app. PS their parking is not free. it's a pay parking. we got P600 for the whole stay.
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RikkaJane Mendez Juan
9.7
/10
Reviewed 328 week(s) ago
Thank you elan team 😊 we really enjoyed staying there.
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RN
Ronald N. D. G.
Romantic
9.7
/10
Reviewed 342 week(s) ago
The room has a great view of the sunset. The wi-fi was fast and reliable. Will try to stay at the penthouse suite in the near future. As always the front desk staff, hotel crew and security were awesome.
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Dr Tess
Family
5.8
/10
Reviewed 344 week(s) ago
Water at the bathtub, shower and basin is not hot. Waited for the housekeeping to address concern with the engineering staff and it took time. They repaired while we were there and yet still not working. We were transfered to another room almost midnight and we were already too tired. No manager was assigned at night shift, only the receptionist, audit and housekeeping addressing the concern. Terrible experience on our first time :(
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RN
Ronald N. D. G.
Romantic
9.7
/10
Reviewed 345 week(s) ago
Another Great Stay. The Room was complete with all the essentials. The staff and security were awesome.
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TB
Tarun B.
Romantic
6.0
/10
Reviewed 346 week(s) ago
Hotel facilities was not good this time, telephone didn't work, wifi kept on getting off.
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RN
Ronald N. D. G.
Romantic
8.5
/10
Reviewed 348 week(s) ago
Another wonderful stay. The room had a great Manila Bay view. The staff and security were awesome
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MR
Madelyn R.
8.5
/10
Reviewed 348 week(s) ago
We had a great time staying here, staffs are all accommodating. Highly recommended :)
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RN
Ronald N. D. G.
Romantic
9.7
/10
Reviewed 352 week(s) ago
It was another great stay. The room was complete with all the amenities you can ask for, plus the staff and security were top notch as always.
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RN
Ronald N. D. G.
Romantic
9.7
/10
Reviewed 355 week(s) ago
As usual the staff and security were exceptional. The room was clean and still you need are there to use and enjoy. The wifi was good and stable
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Lindsay M. L.
Family
8.8
/10
Reviewed 358 week(s) ago
The hotel staff were accomodating. The room was okay. Connecting thru the internet was troublesome, good thing had a backup internet. The bed was cozy enough. Location is superb!
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RD
RN De G.
Romantic
9.7
/10
Reviewed 360 week(s) ago
It was great but the remote control was wrong for the tv. It should have been a sky cable remote. Good thing the staff were able to correct it fast.
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JR
JILLIAN R.
Family
10.0
/10
Reviewed 363 week(s) ago
This was my one extended stay it was all worth it with free breakfast this time.
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JR
JILLIAN R.
Family
9.7
/10
Reviewed 363 week(s) ago
I booked for a deluxe room and it was worth it. Clean and cozy. Hotel staff were approachable. Affordable price.
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SY
Semi Y.
Business
9.7
/10
Reviewed 364 week(s) ago
Convenience, accessible and fast Internet.
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