The staff although some speak very limited to no English— are very accommodating. The hotel is no 5 ☆✩✦✧✩✰✪✫✬✭✮✯❂✡★✱✲ but it’s clean and quaint. It’s located in a very busy area of San Diego. So, if you are a light sleeper—this is not the place to lay your head. There is traffic all day and all night… and the hotel is located between two busy streets. So, you will hear loud music, revving motor bikes, ambulances, etc., church sermons/singing — all night long. You can ask for a room not facing the streets— but they are limited and you will still be hearing the busy traffic and street noises… but not as if you are on the street. Other than that it’s a comfortable, clean and safe hotel. Great breakfast btw— with a great view— a roof top view of Medellín.