Staff was rude and unhelpful. Charged us for an extra room for our own kids because “they are older than 10 years old”. That is crazy!!!! Stay way if you have kids. Go somewhere else.

Excelente

limpio y buen servicio

I loved the river view which was right outside my room window and the staff were professionals and polite.

Lo recomiendo , es un lugar precioso .

Definitely recommend it!

The AC and the food was good,

Great place to relax

Clean room, Clean towels and sheets. Restaurant close at 9:00 pm I think it should be open till 10:00.

Very nice clean and safe facilities and friendly staff. Food and drinks were also delicious. Really a peaceful and relaxed environment.

Yes

Like everything

Muy temprano cierran la piscina

Amazing place to stay

Receptionists were very polite as was the security staff. The rooms are old, not updated, old tub shower a/c controls antiquated.

A beautiful place. Excellent restaurant.

This hotel was one of the most expensive in the are. For 3 guests in a two queen bed room, It had one big and one small towel. One mini soap. One small blanket on each bed. The matresses were of a very poor quality and hard. The staff was nice but overworked. 6:00am to 10:00 am. The water in the pool was dirty. I would not remommend this hotel to anyone

Nothing

Beautiful location with very nice views from the rooms and restaurant, but it feels outdated, the rooms are old, the bed is not comfortable and the rooms and bathroom need to be remodeled!

More than confortable. Excellent service from staff hotel; nice meals, good balance in his own proposition in the menu. fresh food. very clean. Nice to stay in Mansión del Río.