The hotel staff were very friendly and helpful, especially the female staff member who was working on the evening of October 1, 2026. Unfortunately, I don’t remember her name. She was extremely kind and went out of her way to help us find a driver when we checked out. At the time, we were in a hurry and having a lot of difficulty finding a driver, but she patiently helped us until we finally found one. We really appreciate her kindness and assistance. She provided excellent service and made a stressful situation much easier for us. Thank you so much!

It is a comfy place to stay with very friendly hotel staff.

The hotel breakfast is freshly made, very delicious, and served hot. Staff are very helpful and friendly. Anna & Sarah are very knowledgeable and beautiful girls.

The service was 10/10, the staff so helpful and really kind, must try this hotel 🤩

We had a very good time staying here! All the staff are very friendly and the room is comfy. The food is great too! Definitely coming back here when visiting Hanoi again. Thank you!

The room is small, cramped, and old. The staircase leading to the room is narrow. The toilet is dilapidated.

Anna hotel staff are very friendly and helpful 😊

The hotel was great! The rooms were nice and clean, and the staff were lovely, very helpful, and polite.

The hotel is comfortable and has nice furnishings. The staff are enthusiastic and friendly.

The hotel is the best, the rooms are beautiful, the staff is very friendly and helps carry all the bags. Please help us book a motorbike and save money, thankyouuuuu

The staff [is] very helpful and the location of the hotel [is] really strategic. The room [is] also clean and good. 5 stars for Classy Boutique Hotel. Thank you

The hotel is located in the old town. The bedrooms are decent, but the bathrooms are very cramped, making it quite uncomfortable to sit while using the toilet. The staff are cheerful and friendly. The Wi-Fi is quite bad, with intermittent connections.

The best experience of staying here, the staff is very nice and helpfull.

New hotel and good hospitality and good services.

The accommodation was clean and the service was good. The location was very convenient. I would return if I had the chance.

The hotel is nice! The staff is very friendly ❤️

New hotel, clean, cool air conditioning and friendly service.

Everything was good, even the breakfast is really delicious.

The place is spacious, clean, and conveniently located for getting around the old town. There is parking available, and the motorbike rental service is good, with fairly good quality bikes! The staff are very helpful.

It was very wonderful to stay in classy central. The staff are so nice. I will visit here again for sure if I visit Hanoi.