Excellent location, great breakfast. Could have more amenities, like liquid soap in the bathroom.
Luis
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
very nice hotel close to the restaurants
Manfred Xavier
Business
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great service and attention. Very nice staying
Danilo
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
In my opinion, this should not be a five star hotel. 3 1/2 to 4 stars at best. Pool and gym are very small, gym is extremely hot and air conditioner. Doesn’t work properly. water at the gym was not cold. Rooms are very small for a family of four, game room is also very small with one game only. However, location is great and parking was cheap. Breakfast is also quite good.
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Juan Diego
Business
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
I really love this place... believe me. Everything is near, calm, warm. The people at Majestic is kind and very helpful every time you ask for anything!
Juan Diego
Business
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
All amazing as always!
Regina
Friends and Family Family
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
I have stayed in this hotel several times before but this time I found the hotel is not the same. I think the up keep has declined. my bathroom had some mold in the shower; the sink was not draining freely; the closet door would not stay closed.
The worse of all was the WIFI (terrible)
Leandro
Business
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
I love this place!
Leandro
Business
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Excellent as always! Great place to stay.
Verified traveler
Business
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Excellent service!
Gloria
Leisure Family
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Excellent! Our experience was amazing, very comfortable.
Natalie
with Partner
8.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
Hotel is great, staff super friendly. However the walls are too thin and the guests can be really loud, even beyond midnight, which is particularly annoying when you have a tour starting at 7:00am the next morning
Verified traveler
Business
10.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Hubo una falla con el aire acondicionado. La reporté, no se solucionó. El sistema nunca enfrió a los 22°C y el día que me puse a planchar la ropa, el cuarto se calentó. Como tenia otra reserva, pedi cambio de habitación. Vamos a ver como me va. Por lo demas no hay queja, el desayuno espectacular. El gym, básico pero para mis necesidades bueno.
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Alejandro
Business
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Very nice stay
Verified traveler
Business
8.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
Good business hotel with comfortable rooms and great staff. Little things let it down like the complimentary water and teabags in the room not being replenished.
Good underground parking.
Some rooms at the front of the hotel can be noisy due to the traffic outside.
Lieverson
Leisure
2.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Internet doesn’t work and room has a leaking.
Talked to staff, nothing happened.
Charles H
with Partner
10.0
/10
Reviewed 158 week(s) ago
Hotels.com verified review
A few bumps on the road at check in, but the attentiveness of the staff smoothed things nicely. The decor is unusual and makes a nice change
Camilla
with Partner
10.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Beautiful hotel, great location but what really made our stay exceptional was the staff. Every member of the team, from the cleaners to the managers were very professional and friendly. In particular, we would like to mention the bellhop Alexandre, who was so genuinely helpful and friendly, it really made it feel welcoming returning to the hotel every day.
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carla
Leisure Family
6.0
/10
Reviewed 181 week(s) ago
Expedia Group verified review
We got back to the hotel late at night after a busy day to find our room locked. Staff said I had only booked for 4 nights so they had to lock. I showed my 5 nights reservation and the door was unlocked. Just to find our room that had not been clean. Very stressful situation. We asked for clean towels. Mistakes like this should not happen in a 5 star hotel. Asked for a drink and they had already closed the bar? At 9:00 pm?. Will not stay there again.
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Verified traveler
Leisure
10.0
/10
Reviewed 270 week(s) ago
Expedia Group verified review
O hotel é de uma beleza extraordinária, muito bem decorado. É um luxo .