The Heritage Silom Hotel

Explore The Heritage Silom Hotel

Overall Ratings & Reviews The Heritage Silom Hotel

Traveloka (891)
Other sources (1,000)
8.1
Very Good
From 891 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.5

Location

8.8

Service and Facilites

7.8

People often mention about The Heritage Silom Hotel
All
Distance to City Center (25)
Accessibility (24)
Surroundings (22)
Room Space (22)
Staff Friendliness (21)
Bedroom (18)
Wifi (15)
Check-in/out Time (14)
Family Friendly (13)
Ambiance (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Heritage Silom Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
NGUYEN N. V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is great. Reasonable prices. Close to BTS Chong Nonsi, near Silom, convenient location, rooms are very spacious, comfortable and airy. This is my 4th time staying here.
Translated by Google Icon
See original
Find this review helpful?
L***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Near to BTS & 7-Eleven, clean and comfortable to stay
Find this review helpful?
M***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel's location is strategic and close to BTS, just walking distance and there are many food court-style eating places near the hotel.
Translated by Google Icon
See original
1 people find it helpful
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Had my first stay here in early February 2026! The location is highly recommended—it’s just a few steps away from the Chong Nonsi BTS station. There are plenty of cafes and restaurants nearby to fit any budget, and a 7-Eleven right there for some snacks. A special shout-out to a male staff member who speaks Malay (I forgot his name, unfortunately!); he was incredibly helpful from the moment we arrived until we checked out.
Read More
Find this review helpful?
m***d
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
Everything looks old. My room is on floor 3. Turning the knob is very noisy for the shower... problem!
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
I really recommend you guys to try staying at this hotel.
Find this review helpful?
L***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Friendly staff & nice hotel, perfect location for you & your family if it's the first time travelling to BKK. P/S: Try the local restaurant beside the hotel, so awesome 100/100
1 people find it helpful
Tien D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good location, close to the train station, friendly staff, and lots of delicious food nearby.
Translated by Google Icon
See original
2 people find it helpful
Dam T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
The location is good, and the hotel staff are friendly. However, when I arrived, I had to wait for more than an hour to check in, even though I came at the correct check-in time, which is after 2 PM. The room is old but spacious, and the amenities are adequate.
Find this review helpful?
Profile Picture
Bayu M. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel staff is very friendly, very kind and directs whatever the customer asks for.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Toto C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
It's a hotel in the middle of the month. The room is very big. I'm very impressed. I'll come back to stay again.
Translated by Google Icon
See original
Find this review helpful?
F***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Near from BTS and the hotel was good
Find this review helpful?
P***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Overall everything was fine, I just didn't like the 1000 baht fee I had to pay upon check in, it was inconvenient and I always had to take that 1000 baht back to my country because I couldn't spend it in time on the last day...
Find this review helpful?
Tien D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Clean hotel, convenient..............
Translated by Google Icon
See original
1 people find it helpful
J***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
The staff are friendly and very helpful.
Translated by Google Icon
See original
Find this review helpful?
L***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 34 week(s) ago
(+)Convenient to move around (+) friendly staff (-) Poor facilities
Translated by Google Icon
See original
1 people find it helpful
Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Big area and good for family. Next to BTS station.
2 people find it helpful
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
The room was not clean enough, we found cockroach in the closet. The bathroom was quite old and not clean. The lobby smell was also not good, it smell like you are in the toilet. Hopefully the hotel can improve as the surrounding location is good.
1 people find it helpful
H***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 43 week(s) ago
The room was very old and musty, even in the bathroom there was no toothbrush or basic things that a hotel should have, in general the hotel photos online do not match the old reality of it.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
NGUYEN N. V.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 45 week(s) ago
In the morning the sound of the water pump or something is too loud, can't sleep.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40