The property has many great rooms (~70%) and a few bad rooms (~30%). We were assigned street level rooms (bad) with no security features next to 6AM construction noises (construction was not hotel's fault, but still). Killed several bugs in room. Sad, because I love the hotel look and feel. If we had one of the nice rooms, review would all be good/excellent. Staff were responsive and polite.

The rooms were decent for what we needed but would have been nice to know they put us in a room on the street with construction every morning.

the rooms are old but have character. The staff went out of their way to make sure our stay was the best it could be and when we were not happy with the room we booked, they did everything they could to help us find a room that would meet our needs. Additional parking and proximity to the boardwalk and pier help by not having to pay for additional parking on the first and last day of our vacation.

Room was very dirty with black hand prints on the door and walls. We were hesitant to step into the shower with build up on the floor and walls. This was in an upgraded ocean view room. The most expensive hotel on our two week stay up the coast and the most disappointing.

Great place to say

Room was nice and cozy with a great view,

Great location. Good for kids.

If you have a stroller or are handicap do NOT stay here. No elevator. Only tons of stairs or a steep walk way. And to get in the room has a huge step. I normally stay in the dream inn and which was the same price and I shouldn’t have changed the stay. The staff was very friendly and let us borrow some stuff to go to the beach since there wasn’t a pool.

It was very convenient, a short cross over to the beach, boardwalk and the pier!

We arrived for checkin at 5:00pm to find that the lobby was closed with a note that stated staff would be on break until 6:00pm. What hotel schedules breaks right after guest checkin time begins? The parking is very limited as well. We had to pay for street parking until parking on site became available and even then, it was by luck as there are not enough spots available. I booked two separate family suites which were vastly different. One had spacious rooms, while the other was so packed the entry door literally could not open all of the way because the bed was blocking it. The upside to the hotel is it is literally on the beach and a short walk to the wharf and boardwalk.

Great stay very convenient for the area and getting to the beach/boardwalk. Would definitely go again !!

Good overall

Great Location , easy access to the beach. Room Smelled like bleach when we arrived. I opened up the window to air it out but it never went away. Lights on the porch never turn off and some windows were just mini blinds that didn’t shut very well so room wasn’t very dark at night.

Location was fantastic and condition of rooms was good. Service was dismal. Broken vending machine they couldn’t do anything about or offer refunds, someone was rarely at the front desk, and the whole front desk / coffee area / back exit towards the beach was closed down until 8am. Not great for early risers in need of caffeine and a walk!

Good location, clean.

The property is very nice. We love staying here.

LOVE! LOVE! LOVE everything about Casablanca Inn and our stay. Exceeded expectations - especially when it came to traveling with our 15month old German Shepherd. Extremely pet friendly. Property has a fenced inn dog run where our dog could relieve himself as well play fetch. It also had a large court yard with with games for adults where you can bbq and enjoy outdoor dining. The property is across the street from Santa Cruz main beach, Pier, and boardwalk which made morning runs and walks with our dog the highlight of our stay. Our King Room w/ocean view & private balcony was spacious and equipped with everything you need to have a comfortable stay & enjoy a morning coffee on the balcony. We had such a wonderful time that we booked it again for mid September. Thank you Casablanca Inn!

Clean and confortable rooms. Very nearvthe boardwalk

Our stay was great. Everyone was pleasant and helpful. Great location

The room had an amazing view of the wharf, beach and ocean. I loved that there were so many windows and glass areas so I could enjoy while I was in my room. Being right across from the beach, I could hear the peaceful ocean waves the entire stay. There were also patio areas and chairs for viewing also. A great way to enjoy the area when you are away from the crowds and noise. What a great location