Overall Ratings & Reviews The Paragon Hotel Mexico City Santa Fe By Accor

Not hot water to shower. Disappointing

Everything was great !

Great

Great Room , great location. Just the restaurant and Bar were disappointing , no inventory of Tequilas ( on a menu) no chicken for chilaquiles, or freshly made eggs. just milky ( terrible looking) in A chaffing, boiling. I will go back to stay there everytime , love the rooms and the frontdesk staff, management need to pay attention to it's restaurant ,or close it, and just serve tea and coffee.

Great room condition

The place is always great, it has some of the most comfortable beds I’ve seen, and the view is unbeatable. This time I had an issue when returning after hours to my room and the lady in the front desk went above and beyond to help me solve my problem. Can’t beat this kind of service.

Overall, the property it’s good very clean. The beds are very comfortable and very clean, although I noticed that it has a lot of outdated things like TV , a build in radio-in the bathroom that does not work and the shower handle came off.. I think for the price they should really work on upgrading these items

Excelente.

Love the view and location! Near to shopping mall and sport world gym

Great!

This place is excellent and nice views of the city the hotel staff are very nice except for the 3 guys at the vale parking they always had a bad attitude. But that doesn’t take any credit away from the rest of the staff great service and great hotel to stay in.

In general The hotel is magnificent. The problem is the slowness to attend requirements such as water refill. The food was not good either. The breakfast and overall, the hotcakes were raw.

Y

Great place

Amazing view of the city!

Bonitas instalaciones y en un lugar seguro y bonito

Upcharging for a third guest on a double bedroom is a disgrace .

Good hotel with lots of options around the area, good parking choices.

C

Highly Recomend!!