Had headphones stolen from my room

Staff was friendly and helpful. Amenities were great and location was perfect.

Clean, very polite and friendly staff. I loved the country.

Great staff, rooms and service. The pool and hot tub are tired looking and need’s a renovation. However the pool terrace and pool bar are lovely.

Room size

Staff was super nice and room was great we also ate on the rooftop and food was great!

Room was great, excellent view, clean and spacious.

The room was incredible the bed a dream but the staff was beyond amazing!

awesome location, great staff

Yes the room was spotless and syaff was very attentive and courteous

Everything was perfect. Hotel staff was attentive, great amenities, and centrally located.

Most helpful staff. Close to restaurants, ocean walk and groceries

Lovely stay and lovely price. Luxury in Panama

Amazing breakfast the 1st day, ok breakfast the 2nd day. Concierge was amazing. Loved the hotel and it's smell. Absolutely recommend! Teenage kids loved it too!

Great

Our room’s water heater was not working. We called and the technician came and said the water heater was not large enough. They hadn’t replace the water heater in our room. I don’t know why they put us in that room when the water heater wasn’t fully working. they said the rooms were sold out. The room was not vacuumed. They were peanuts on the carpet since we arrived. They were never picked up. We were in the hotel for six nights the gym. The carpet was super dusty and they were pieces of paper they weren’t picked up for days I complained about the gym that it’s not clean enough. They said it’s because it’s gonna be remodeled. This hotel should not be called at Waldorf Astoria. The people tried to be helpful, but nothing was done. I wouldn’t stay there again.

The rooms were great comfortable and clean the staff were amazing especially Jose and two other men that I just can’t remember the names one of which is a security guard they went above and beyond, the breakfast was good something different every day overall everything was great I enjoyed every moment

Our stay was everything one would expect from this hotel. The rooms were large, very clean and stocked with high end items. The sound proofing works very well. We had no idea of what anyone around us was doing. :-) The spa is a special place. There is a relaxation area to use prior to your treatment and you can relax in the pool after if you like. I recommend it. Everyone is friendly and does their best to make your time worry free. I would return and definitely recommend this location to family and colleagues.

We arrived before checkin and registered our passports and credit card with the front desk. When we returned later, they couldn't find my reservation. The lobby bathroom had 2 sinks; one was tilting and had a broken handle. The room was nice, but again more broken hardware in the bathroom. We had dinner at the restaurant. The service was good but my seafood stew was greasy and tasted slightly unpleasant. My friend's soup was fine. Overall, this place didn't seem to live up to the Waldorf standards.

I loved everything about my stay